Cocktail Server Position Available In Greenville, South Carolina

Cocktail Server
Location
US-SC-Greenville
ID
2025-9934
Category Food & Beverage Position Type Full-Time
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection’s captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we aremitted to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers may enjoy a range of benefits, including:
Marriott Employee Discounts Worldwide
Competitive Wage & Discretionary Bonus Program
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program

JOB SUMMARY

The overall objective and The purpose of Cocktail Server is to provide hospitable service to our guests. The incumbent is responsible for serving food and beverage to our guests to create an exceptional guest experience. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by thepany

CORE RESPONSIBILITIES

Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
Maintain the integrity of Company proprietary information and protect Company assets
Maintain a thorough knowledge of menu items, beer, liquor, and wine
Present menu, answer questions, and make suggestions regarding food and beverage.
Explain, pair and rmend wine from the wine list
Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
Clears and resets counters or tables after each course.
Assists dining room servers in the food and beverage service sets tables, serve guests as directed by the server, keep menus clean, the clean table between servings, menu knowledge.
Assists with providing tables with beverages.
Removes solid linens and replaces them with clean linen.
Transports dirty dishes to the dishwashing station.
Polish silver and glass as needed.
Present menu, answer questions, and make suggestions regarding food and beverage.
Seat guests in the dining room
Explain, pair and rmend wine from the wine list
Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
Relays orders to kitchen through POS and helps serve courses from kitchen and service bars
Total’s bill and accepts payment
Proficiently utilizes the property management systems and follow cash handling procedures
Sets up bar & dining room in a thorough and swift manner
Sets up dining room when needed in a thorough and swift manner
Relays orders to kitchen through POS and helps serve courses from kitchen and service bars
Total’s bill and accepts payment
Clears and resets tables at conclusion of each course
Assist bartenders as needed
Stock and polish glassware
Complete opening and closing procedures as well as daily side-work
Proficiently utilizes the property management systems and follow cash handling procedures
Maintainplete knowledge in the use of all office equipment, property management systems, and access according to specifications
Maintain a neat andanized work area to include adhering to sanitation standards according to state law and health codes
Maintainplete knowledge andply withpany policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow allpany safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Wee and acknowledge guests with disabilities and follow proper procedures to amodate needs.
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned

KNOWLEDGE, SKILLS , AND ABILITIES

Knowledge of wine, alcoholic and non-alcoholic beverages
Knowledge of guest service etiquette and proper food and beverage serving techniques
Ability to perform all tasks related to cocktail server and proficiently use job-related software, property management systems, and office equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to work quickly, prioritize, and maintain service at multiple tables at a time
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts,missions, upgrades, and percentages
Strong written, verbal, and interpersonal skills.

MINIMUM QUALIFICATIONS

High school diploma, GED Degree, or related training equivalent

• required
  1+ year of relevant work experience in similar scope and title
• required
  Experience within luxury brand/markets
• required
  Student or graduate of hotel management
• preferred

SUPERVISORY RESPONSIBILITIES

None

WORK ENVIRONMENT

Must befortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.

PHYSICAL DEMANDS

While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours daily.
Push, pull, and lift up to 20 lbs. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.