Poolside Server – Dollywoods HeartSong Lodge & Resort – Part Time Seasonal Position Available In Sevier, Tennessee

Poolside Server – Dollywood’s HeartSong Lodge & Resort –

Part Time Seasonal Dollywood Parks & Resorts Pigeon Forge, TN Job Details Part-time Estimated:

$21.6K – $27.1K a year 1 day ago Qualifications ServSafe English High school diploma or GED Driver’s License Conflict management Computer skills Bartending Entry level Full Job Description At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference you can touch or see – it’s a difference you can feel. We are seeking a Poolside Server for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Poolside Server checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Poolside server will provide an excellent guest experience through proper steps of service and maintain a great work environment for our fellow hosts and vendors. Take and deliver accurate food and drink orders. Summary of Essential Functions & Responsibilities Checks with Manager for daily forecast Stocks and presents food/beverage items to standard Inspects location for cleanliness, proper supply levels Orders/requisitions food and supplies through lead/sous chef Maintains a clean and sanitary environment in compliance with all local and federal health codes Uses POS accurately. Handles cash, credit card, and room charge transactions as directed Participate in upsell strategies as directed by management Participates in daily line ups Practices service standards and current training throughout service Assists with duties in the restaurant as needed Management reserves the right to change and/or add to these duties at any time Education and Experience Required Requires thorough knowledge of a specialized or technical field This position requires a minimum formal education of a high school diploma and a minimum of one year Bartender experience preferred Must currently possess or be able to obtain ServSafe Must currently possess Alcohol Server Certification Must be at least 18 years old Basic computer knowledge and usage preferred Must pass a post-employment offer background check and drug screen Knowledge, Skills, and Abilities Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must be committed to continuous improvement Must have professional appearance with good personal hygiene Must promote and support a “team” work environment by cooperating and helping co-workers Must be able to be productive in a fast-paced, dynamic environment Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills Must show appreciation of others Able to get along with other employees to work out problems and resolve conflicts Able to comprehend instructions and retain information Able to perform duties consistent with creating a safe and secure environment for hosts and guests Able to be flexible to handle frequent changes in priorities Able to add, subtract, multiply and divide with accuracy Able to communicate effectively using standard English grammar and punctuation Able to tolerate various temperatures while working outdoors Able to operate/drive a company vehicle with valid TN driver’s license and insurance Able to meet the physical demands of the job Requires thorough knowledge of a specialized or technical field This position requires a minimum formal education of a high school diploma and a minimum of one year Bartender experience preferred Must currently possess or be able to obtain ServSafe Must currently possess Alcohol Server Certification Must be at least 18 years old Basic computer knowledge and usage preferred Must pass a post-employment offer background check and drug screen The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.