International CSS Coordinator Position Available In Dale, Alabama

Job Description The CSS Coordinator will handle all aspects of Customer Service for Coleman SCACS to ensure each service member has an excellent move experience. In addition, to handling Customer Service duties they will assist with special projects as assigned. Compensation starts at $12-$12.75/hr depending on experience.

Essential Functions and Duties:

Makes customer service calls and emails after pack-out / delivery of customer’s household goods or unaccompanied baggage shipments Communicates with customer to alleviate any concerns or difficulties with move process Effectively communicates with claims department to ensure customer satisfaction Solicits surveys for good quality scores after customer’s shipments are packed / delivered Clearly and professionally communicates both verbally and in writing daily. Data Entry Download and use of daily reports All other duties as assigned Knowledge & skills: Good Computer skills Excellent customer service skills Excellent written and verbal communication skills Microsoft Office knowledge Self-Motivated Detail oriented

Organized Required Education:

High school diploma or GED Coleman Worldwide Moving Benefits for Employees (not applicable for seasonal employees if not stated): 40 hours of

VACATION PAY

after 1-year employment Array of voluntary health benefits including but not limited to (Health, Dental, Vision, 401k, and more) 8 paid holidays after 90 days for Full Time employees (Seasonal Included) Referral Bonus Programs Coleman Worldwide Moving (and affiliated companies) (collectively “CWM”) is an equal opportunity and affirmative action employer. Policy prohibits discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, pregnancy, genetic information, sexual orientation, disability, veteran status or other protected status. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations Only applications submitted within three months of the review period will be considered for employment. Please submit another application for further review after the review period elapses. Take part in a company that has been successful for over 100 years and is still growing – join the Coleman Team today! Coleman Worldwide Moving is a full service worldwide moving and storage company that is dedicated to servicing the transportation needs of corporations, governments, and individuals. We have been in business for over 100 years and we are one of the largest privately held transportation companies headquartered in the Southeast. We are a dynamic and growing organization that is committed to customer loyalty through excellent quality service. For more information visit www.colemanallied.com Coleman Worldwide Moving (and affiliated companies) (collectively “CWM”) is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations You may view more information about your rights under Equal Employment Opportunity laws here Puede ver más información sobre sus derechos bajo las leyes de igualdad de oportunidades de empleo aquí