Benefits Specialist Position Available In Escambia, Alabama

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Wind Creek Hospitality
303 Poarch Road
Atmore, AL 36502
Gaming Company
11 Locations
Full-Time
Description
Job Overview
The Benefits Specialist will answer incoming calls and communicate with employees regarding benefits, status of claims and policies. This individual will process and administer all leave of absence requests and disability paperwork: medical, personal, administrative, and FMLA, enroll new employees for benefits and maintain a comprehensive benefits file on all employees. This individual will report to and work closely with the Director of Compensation and Benefits. Perform complex administrative duties following established procedures in group life, medical, dental, vision, short and long term disability, and retirement plans
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And Responsibilities
Administers all aspects of leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, etc.)
Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed
Maintains appropriate contact with all employees on leave to ensure all relevant completed medical documentation is submitted for timely review and coordinates all aspects of return to work
Excellent Customer Service skills
Must be focused on and interested in delivering high quality service to employees
Documents all calls and communicates employee needs to appropriate parties. Follows up and completes all work originating from employee phone calls, in-person, or on-line communication
Creates and maintains benefits file on every employee. Updates information as necessary or required from in-person requests and on-line request for changes/updates
Contact carrier representatives to assist with the resolution of administrative problems and various questions or concerns
Maintains benefit-related manuals and materials
Ensures the accuracy of all benefits enrollments in the benefits administration system and payroll system to provide vendors with accurate eligibility information.
Updates the information on the employee ‘intranet’ site to ensure accuracy
Tracks activities of COBRA vendor to ensure notices are timely sent, track employee COBRA payments. Issue manual COBRA notices when necessary
Ensures the documentation/applications/certificate of health of medical, dental, vision and optional insurance products are accurate, complete and submitted to carriers
Delivers benefits information at New Hire Orientation on a weekly basis
Assist the Management Team of Compensation and Benefits as requested or assigned
Other duties and responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Bachelor’s Degree with two (2) years’ experience directly working with the administration of employee benefits, FMLA policies and procedures and insurance policies such as, group life, medical, dental, vision, short and long term disability, and retirement plans. from a mid-size company

• required
  OR an Associate’s Degree with four (4) years’ experience directly working with the administration of employee benefits, FMLA policies and procedures and insurance policies such as, group life, medical, dental, vision, short and long term disability, and retirement plans. from a mid-size company
• required
  Outstanding verbal and written skills
• required
  Experience setting-up, inputting, maintaining, and adjusting information in Microsoft Dynamics GP (a Skills test may be required)
• preferred
  Proficiency with setting up databases and conducting trend analysis is strongly preferred
  Experience and ability with setting-up Excel workbooks, spreadsheets, reports, knowledge of Word Windows required ( Skills test required
  Willing to work odd and irregular hours including nights, weekends, and holidays
  Willing to travel and participate in training as recommended or required
  Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted May 2, 2025
23 Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more. Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama. Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape.

Our gaming facilities include:

Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us: https://youtu.be/bvPyIdGjmhI
Our Perks
Blue Cross Blue Shield medical plan

• Dental plan
  VSP vision plan
  401(k) savings plan
  Life and disability insurance
  Paid time off
  Employee dining rooms
  Career training and planning
  Quarterly incentive bonuses
  Employee fitness centers with on-staff trainers
• Not available at all locations
  Types of Jobs
  Gaming
  Hotels
  Facilities
  Food & Beverage
  Corporate