On-Site Benefits Service Specialist Position Available In Miami-Dade, Florida
Tallo's Job Summary: As an On-Site Benefits Service Specialist at AtWork Personnel Services in Miami, FL, you will provide front-line support for client members, handling day-to-day benefit service needs and ensuring a professional experience. Required qualifications include 3 years of human resources experience, proficiency in Microsoft Office, strong organizational skills, and bilingual abilities. The full-time position offers a salary range of $44,735 - $55,160 per year.
Job Description
On-Site Benefits Service Specialist AtWork Personnel Services – 3.7 Miami, FL Job Details Full-time $44,735 – $55,160 a year 1 day ago Qualifications Bilingual Microsoft Word CRM software Spanish Microsoft Excel Microsoft Outlook Customer service English Mid-level Microsoft Office 3 years High school diploma or GED Human resources Data entry Organizational skills Associate’s degree Communication skills
Full Job Description Job Overview:
As an On-Site Benefits Service Specialist , you’ll be the front line of support for members at one of our client locations. You’ll handle day-to-day benefits service needs, provide accurate information about eligibility and processes, and ensure a smooth, professional experience for every member you assist. This is a client-facing, non-licensed role—meaning you support benefit processes without selling or recommending insurance plans.
Key Responsibilities:
Respond to incoming calls, emails, and requests related to benefits and services Analyze and resolve inquiries based on client-specific rules and procedures Perform accurate data entry and manage documents in various systems Collaborate with internal teams, vendors, and client contacts to resolve issues Generate reports and technical correspondence as needed Track and report service activities to meet client performance goals Maintain a professional presence onsite and represent FBMC with positivity Ensure compliance with regulations by avoiding activities requiring an insurance license (e.g., plan recommendations or enrollments)
What You Bring:
Customer service experience and strong communication skills Critical thinking skills and attention to detail Ability to multitask, manage deadlines, and work independently Comfort working in a fast-paced environment Strong data entry and organizational skills Team player with a positive, solutions-oriented attitude
Qualifications:
High School Diploma or GED required Associate degree or 3-5 years of experience in benefits, claims, customer service, or tech/data entry roles preferred Proficient in Microsoft Office (especially Outlook, Word, and Excel) Familiarity with CRM systems and ability to learn new software Bilingual skills are a plus (depending on client needs)
Job Type:
Full-time Pay:
$44,735.00 – $55,160.00 per year
Shift:
8 hour shift Day shift
Experience:
Human resources: 3 years (Preferred) CRM software: 1 year (Preferred)
Language:
English (Required) Spanish (Preferred)
Work Location:
In person
