PEO Benefits Specialist I (Tier II) Position Available In Pinellas, Florida

Description We are looking for a dedicated PEO Benefits Specialist I to join our team in St. Petersburg, Florida. This long-term contract position is ideal for someone who thrives in a customer-focused environment and has a strong background in benefits administration. The role involves ensuring compliance with federal regulations and providing support to clients through excellent communication and problem-solving skills.

Responsibilities:

• Respond to inbound and outbound client inquiries regarding benefits and payroll services, ensuring timely and accurate resolutions.
• Audit and reconcile discrepancies in benefit documentation and billing processes to maintain compliance.
• Collaborate with internal teams and external partners to address client concerns and implement effective solutions.
• Conduct research and analysis to resolve complex issues related to federal regulations and company policies.
• Maintain accurate records using CRM systems while adhering to documentation standards.
• Distribute relevant communications such as faxes and email campaigns to clients and stakeholders.
• Lead special projects and training sessions to enhance team productivity and knowledge.
• Monitor and correct errors in audit reports and billing processes to ensure precision.
• Provide guidance and support on HRIS payroll systems, including Paychex platforms.
• Ensure compliance with legal and regulatory requirements while delivering exceptional client service. Requirements
• High School diploma or equivalent education.
• Minimum of 2 years of experience in customer service or a related field.
• Familiarity with Paychex systems and HRIS payroll platforms is preferred.
• Basic understanding of Windows operating systems and associated tools.
• Strong ability to manage documentation and maintain accurate records.
• Excellent communication skills, both verbal and written, for effective client interactions.
• Proven ability to audit, analyze, and resolve discrepancies in benefit functions.
• Knowledge of federal regulations related to payroll and benefits compliance.

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .