Veterans Benefit Specialist Position Available In Chatham, Georgia

Veterans Benefit Specialist Savannah College of Art and Design – 3.7

Savannah, GA Job Details Full-time Estimated:

$39.5K – $46.9K a year 22 hours ago Qualifications Customer service Math Bachelor’s degree Ellucian Communication skills Entry level Full Job Description As a veterans benefit specialist, you will monitor veterans affairs (VA) student registration, scholarships, and financial aid to ensure accurate billing information for student accounts regarding expected VA payments. You will manage the Veteran Readiness and Employment program’s supply inventories, paperwork, student interactions, and all invoices via Tungsten. You will perform similar tasks for various miscellaneous state programs. Responsibilities include the collection and logging of certificates of eligibility and authorizations, note entry on individual accounts, and completion of the certification process. Additionally, you will monitor registration changes to update certifications with the VA, assist with the VA debt management process, and notify students of certification issues that could prevent them from receiving payments. In this role, you will assist VA students and families via phone and email, process ACH payments, and ensure accurate student accounts for tuition assistance participants. You will provide certifications for VA programs through the enrollment manager system and maintain knowledge of the VA School Certifying Official (SCO) Handbook. Responsibilities include processing wire transfers, serving as a contact for student financial advisers on veteran education benefits, and reviewing reports for accuracy before the monthly student statement cycle. Additionally, you will maintain a thorough understanding of Banner, with emphasis on accounts receivable and financial aid modules, Application Xtender, and TouchNet. The ideal candidate demonstrates acute attention to detail, alongside strong math and communication skills. They offer exemplary customer service with a student-focused mindset and are comfortable working with various technologies.

Minimum Qualifications:

Bachelor’s degree Customer service experience Ability to work outside office hours for special events as needed, including weekends

Preferred Qualifications:

Higher education experience VA benefits knowledge

Work Hours:

The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA Tag:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. Commitment to inclusion SCAD is committed to fostering a community of respect that is welcoming to all. The innovative spirit at SCAD enriches inclusion by empowering everyone to comfortably be one’s authentic self. We are solutions-driven, collaboratively identifying and solving challenges to sustain a positively oriented environment. We understand when all perspectives are elevated, the university community is strengthened. Equal employment opportunity disclosure SCAD provides equal employment opportunities to all employees and applicants, without regard to sex (including gender identity, sexual orientation and pregnancy), race, color, national origin, age, marital or parental status, disability, genetic information, religion, veteran status, or status in any group protected by applicable laws. Prohibition against sexual misconduct SCAD prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at scad.edu/sexualmisconduct . Clery Act security report SCAD is committed to assisting all members of the SCAD community in providing for their own safety and security. Questions? For staff employment, contact . For faculty employment, contact .