Benefits Specialist Position Available In Hampden, Massachusetts

Benefits Specialist Hampden County Sheriff’s Office 627 Randall Road, Ludlow, MA 01056 The Hampden County Sheriff’s Office is seeking a dedicated, detail-oriented, and service-driven Benefits Specialist to join our Human Resources team. This full-time position plays a vital role in supporting our employees by managing a wide range of benefit programs and services. From onboarding new team members to navigating the complexities of insurance, pensions, and leave policies, the Benefits Specialist ensures our staff receives the support and resources they deserve. This is an exciting opportunity for a candidate who is passionate about helping others, excels at organization and communication, and thrives in a mission-driven public service environment. Key Responsibilities Administer day-to-day operations of all employee benefits programs including Health, Dental, Vision, Life, and Disability Insurance; State Pension; Deferred Compensation; and other supplemental benefits. Serve as the primary liaison to the Commonwealth’s Group Insurance Commission (GIC), State Board of Retirement, SMART Plan, and other external agencies or carriers. Coordinate open enrollment and process employee benefit changes, ensuring timely and accurate updates to all carriers and payroll systems. Conduct benefit orientations for new hires, provide ongoing education to staff, and lead group training sessions as needed. Ensure accurate deductions and timely submission of employee contributions to maintain continuous coverage. Respond to employee inquiries, resolve benefit-related issues, and offer compassionate guidance during times of personal leave or health-related concerns. Administer COBRA processes, including notification, premium calculation, and compliance with federal requirements. Notify appropriate agencies of employee leave statuses, including FMLA, PFML, Military Leave, and other absences. Maintain confidential employee records and verify eligibility through collection of required documentation (e.g., birth/marriage certificates). Compile and analyze data, generate reports, and support special HR projects as assigned by the Assistant Superintendent. Why Join Us? At the Hampden County Sheriff’s Office, our employees are our greatest asset. By joining our team, you’ll be part of a supportive, values-driven environment where your work directly impacts the wellbeing of others. We offer opportunities for growth, comprehensive benefits, and the satisfaction of making a meaningful difference in your community every day.

REQUIREMENTS

Bachelor’s Degree in Human Resource Management, Business Administration, or related field and 2+ years of experience in employee benefits administration; or high school diploma (or equivalent) and 6+ years of relevant experience. In-depth knowledge of employee benefit programs, including plan types, eligibility requirements, and enrollment procedures. Familiarity with State and Federal statutes affecting employee benefits, including COBRA, FMLA, and PFML. Strong interpersonal and communication skills with a demonstrated ability to conduct group trainings and provide one-on-one support. Proficiency in Microsoft Word and Excel; ability to generate reports and maintain accurate statistical records. Highly organized, detail-focused, and capable of maintaining strict confidentiality. Friendly, professional demeanor with a passion for public service and employee support. Valid driver’s license and accessible telephone number required. The Hampden County Sheriff’s Office is not your average law enforcement agency. Behind the walls of our facilities in Western Massachusetts, our firm but fair approach to corrections has been emulated across the country and changed countless lives for the better. We provide empathy and opportunity to all who come under our care and custody with the aim of uplifting individuals and their families. In the community, Sheriff Nick Cocchi’s ‘never say no’ attitude has evolved the field of community policing, bridging the divide between residents and unmet needs in our neighborhoods. You’ll find our dedicated staff in the parks, on the waterways, in our schools and on the streets to be a positive, proactive partner for the public good. If you want to help make the world a better place, consider joining our team !