Retirement Specialist I (Service Retirement) Position Available In Hinds, Mississippi

Retirement Specialist I (Service Retirement)

Salary
$36,960.00 Annually
Location 25 – HINDS

COUNTY, MS

Job Type
Full-Time
Job Number
9471-0530-20250513hind
Department
0530 – PUBLIC

EMPLOYEES RETIREMENT SYSTEM

Opening Date
05/15/2025
Closing Date
5/21/2025 11:59 PM Central
Agency Minimum Salary
$36,960.00
Agency Maximum Salary
$36,960.00
Preferred Qualifications
Typically requires a Bachelor’s Degree and 0-2 years of experience.
About the Agency
The Public Employees’ Retirement System of Mississippi (PERS) serves the state of Mississippi by providing retirement benefits for individuals working in state government, public schools, universities, community colleges, municipalities, counties, the Legislature, highway patrol, and other such public entities. Please contact Human Resources at humanresources@pers.ms.gov for any questions.
About the Position
The Service Retirement Division processes service retirement applications and benefit estimates, performs member account analysis, prepares service credit history reports, and offers member a personal contact with PERS. Members seeking information about their service credit, general account status, or retirement benefits are assigned a retirement specialist to answer questions and help them navigate the entire retirement process. The division is responsible for identifying all types of services each member is entitled to receive, confirming awarded service credit through routine audits, informing members of audit findings, and providing benefit estimates so members can make informed retirement decisions. Duties include, but are not limited to:

• Meet with members in person (either on an appointment or walk-in basis), by phone, virtually and in writing regarding benefits available under the defined benefit plans administered by PERS.
• Respond professionally and appropriately with awareness that members have a diverse level of knowledge about PERS, finances, and retirement in general. Be familiar with the rules of each plan and adapt to changes in laws affecting the administration of benefits.
• Audit retirement accounts to verify service credit totals, identify questionable postings, review applicable documents to clarify earnings and employment history, and contact employers for more information, as necessary. Perform account maintenance to correct improperly reported wages and service credit.
• Prepare accurate Estimates of Benefits.
• Process various retirement forms within established time frames. Follow up with members and employers via phone, fax, or email when additional information is needed.
• Compose letters to members and employers using appropriate format, word choice, grammar, and punctuation.
• Place retirees on payroll. Ensure the benefit amount is correct and that checks are set to be mailed on the appropriate dates. Set up federal tax withholding and direct deposit as specified by retirees.
• Recalculate retirement benefits after all wages and service credit have posted to accounts.

Use existing Excel spreadsheets to calculate the amount of underpayment or overpayment.
What you’ll need to be Successful
Applicants should be customer focused, quality oriented, innovative, and results and learning oriented; should communicate effectively; and must display strong teamwork, time management and organizational skills.
Characteristics of Work
See MSPB Careers for information regarding this classifications
Minimum Qualifications
Typically requires a Bachelor’s Degree and 0-2 years of experience. Employer
State of Mississippi
Address
210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone
601-359-1406
601-359-1406
Website
http://agency.governmentjobs.com/mississippi/default.cfm

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