Benefits Coordinator Position Available In Wake, North Carolina

Benefits Coordinator 
Salary $23.26

• $37.61 Hourly Location Raleigh, NC Job Type Permanent Part-Time Remote Employment Flexible/Hybrid Job Number 2025-00484 Department Human Resources Opening Date 05/09/2025 Closing Date 5/23/2025 11:59 PM Eastern Work Hours Monday
• Friday; 8:30 am
• 5:15 pm Hiring Range $24.00
• $27.

00 DESCRIPTION
BENEFITS
QUESTIONS
Job Description We are seeking a Benefits Coordinator for the Human Resources Department to support our high-functioning and innovative Benefits and Wellness Team. It takes meticulous detail and planning to organize and coordinate the City’s employee benefits programs, innovation, and strategy to anticipate and meet the changing needs of employees and candidates.

About Us:

Our Benefits and Wellness Team team—is one of the cornerstones of our Total Compensation & Benefits strategy. The team monitors benefit trends and researches, analyzes, evaluates, and administers our benefit, leave, and wellness plans and programs. The scope of responsibilities is vast, and they are expert problem solvers with a keen eye for data analytics and process improvement. The individual will join a growing and evolving HR function invested in Total Compensation & Benefits to positively impact our workforce and improve the employee experience. In this position, you’ll get to directly impact our employees in meaningful ways that enable them to serve our community with the peace of mind of knowing that our benefits meet their and their family’s needs. In return, you’ll expand your skills and be exposed to and lead various projects while developing knowledge and skills in Total Compensation and benefits in Local Government. You, too, will thrive, be supported by a caring team, and receive all the resources you need to build a rewarding career.

About You:

We seek someone who will drive engagement in and understanding of our benefits plans, help us improve processes and communication, and assist our department in developing benefits packages that support the City in attracting and retaining talented public servants. This position requires an experienced and highly motivated Human Resources professional with an understanding of the function and role that employee benefits play in recruiting and retaining talent. The successful candidate will be a benefits subject matter expert who can work independently and collaboratively on a wide range of benefits program and administration assignments. You will be part of a cohesive team, working as one team to meet the demanding needs of our organization. We seek a creative, well-rounded teammate who will be an integral part of the continued success and growth of the organization. This permanent part-time position will work 30 hours per week, contribute to the LGER’s retirement system, and be eligible for health benefits. After the initial training period, the employee is eligible to telework up to 40% of the work week. Duties and Responsibilities Provides day-to-day administrative support for multiple employee benefit plans, including, but not limited to, medical, dental, vision, life, voluntary insurance programs, retirement and flexible spending plans
Conducts onboarding presentations foe new hires, collects enrollment forms, and enrolls new hires in employee benefits
Researches and responds to customer inquiries from employees, retirees, and internal departments related to benefits claims, coverages, and plan details. Provides customer support by answering questions and identifying, troubleshooting, and addressing discrepancies
Processes human resource and benefits transactions in the human resources information system (HRIS) and external vendor systems, including plan enrollment, changes and terminations
Assists with ad-hoc and annual projects or events such as new employee on-boarding, benefits education meetings, annual wellness assessment, and open enrollment
Creates, revises and updates benefit procedures and communication materials
Administers employee leave programs including Family Medical Leave Act (FMLA), while ensuring compliance with all federal, state and local laws, regulations and guidelines

Typical Qualifications Education and Experience:

Associate’s degree in human resources, business or public administration and two years of human resources experience OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation

Preferred Qualifications:

HR Certification Additional Information Knowledge of:

Employee benefit administration, FMLA administration, NC Retirement System Applicable federal, state, and local laws related to employee benefits and leave administration HRIS and other human resources related technologies Human resource principles, practices, and procedures and all relevant laws, regulations, policies, procedures, and standards Customer service principles Filing and record-keeping principles Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications Skill in: Conducting new hire presentations Verbal and written communication Organizing and maintaining records and files Maintaining and updating data and documentation Performing basic research, and compiling and assembling data Troubleshooting benefits issues and identifying discrepancies Ability to: Maintain the confidentiality of information Manage multiple competing priorities Provide attention to detail in assignments Track and organize benefit payments Exemplify excellent customer service

ADA and Other Requirements:

Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.

Sedentary Work:

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working Conditions:

Work is routinely performed in an indoor, office environment.

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. Employer
City of Raleigh North Carolina
Address
222 W. Hargett St. Raleigh, North Carolina, 27601