Benefits Technology Specialist Position Available In Wake, North Carolina

Benefits Technology Specialist Jones Insurance Agency, Inc. Garner, NC Job Details Full-time 1 day ago Benefits Flexible schedule Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Filing English Mid-level Microsoft Office Quality assurance Computer skills 2 years Office experience Full Job Description If you are looking for: An employer that provides tremendous growth and invests in your learning A professional work environment where teammates are supportive and accountable An opportunity to teach new tools and technology to your clients and community Standard working hours, with options for remote work and flexible schedules A competitive salary with outstanding benefits A family-oriented employer that has been in business for over 60 years Then we should talk, because we are always looking for: Self-motivated individuals with an “old-fashioned” work ethic and positive attitude Someone with a proven ability to support and potentially lead a team A quick learner who can grasp new concepts & ideas in a fast paced environment A client-focused professional who is able to listen, communicate, and teach technology Summary This position is responsible for managing the technology for group benefits accounts. Provides prompt, efficient, friendly, high-quality service to internal and external clients. Communicates consistently and positively with clients to reinforce our “Client-First” service philosophy. Builds and maintains good relationships with clients and office staff. Follows agency established procedures and guidelines to perform assigned duties. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications A combination of 2 years education and related office experience (i.e. insurance claims department, medical office, independent agency, etc.) Bilingual in English/Spanish is preferred Knowledge, Skills, and Abilities Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Office (Word, Excel, and Outlook) Must be an assertive self-starter with the ability to influence others Must excel at being client focused and able to work in a team-oriented environment Should have demonstrated effective presentation skills through both verbal and written communications. Supervisory Responsibilities May have some supervisory responsibilities as the business grows. Essential Functions Owns the Benefit Technology platforms JIA uses Creates efficient processes Utilizes all aspects of the platforms Creates and assists with training internal JIA team and external JIA clients Maintains digital files in an orderly, up to date manner Maintains working knowledge of all company change procedures Performs quality assurance Performs other functions as assigned by management Physical Demands This is primarily a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine. Travel Some travel within the local area required to visit client sites.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. We are a committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.