Disability Benefits Analyst Position Available In Wake, North Carolina

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Disability Benefits Analyst 
Salary $39,671.00 – $69,426.00 Annually Location Wake County, NC Job Type Permanent Full-Time Job Number 25-06682 RSD 60009138 Department Dept of State Treasurer Division Retirement Division Opening Date 05/21/2025 Closing Date 6/2/2025 5:00 PM Eastern Job Class Title Administrative Specialist II Position Number 60009138 Section Benefits / Disability Processing Salary Grade

NC09 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work The Retirement Systems Division is hiring Disability Benefits Analysts in the Disability Processing section. Applicants with claims processing experience –such as disability insurance, unemployment, child support payments, and bank loans — are highly desired and encouraged to apply! This is a full-time position (40 hours per week) with State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement. About Us
The Retirement Systems Division administers the statutory retirement and fringe benefit plans as authorized by the General Assembly of North Carolina. These include the following six major retirement plans: Teachers’ and State Employees’ Retirement System, the Legislative Retirement System, the Local Governmental Employees’ Retirement System, the Consolidated Judicial Retirement System, the Optional Retirement Program, and Firemen’s and Rescue Workers’ Pension Fund. The Disability Benefits Analysts is located in the Benefits Processing Section (Disability/Refunds) of the Retirement Division. This position is responsible for processing claims and payment of claims within the disability benefits programs for the State’s public pension plans. These programs include short-term disability, extended short-term disability, preliminary long­ term disability, extended short-term disability, and long-term disability. Duties & Responsibilities Review disability applications for accuracy and completeness. Gather and analyze information from forms and medical documents (emphasis on accurate dates, dollar amounts, and other mathematical data).
Follow established electronic workflows and processes to manage the claims process Eligibility Determination. Learn and apply knowledge of the Retirement System’s disability programs and interpret disability laws to ensure members qualify for disability prior to a medical determination. Communicate with employers to address discrepancies related to payroll, certified disability dates, and leave exhaustion. Ensure proper benefits coordination when the applicant is receiving other benefits (e.g., Workers’ Compensation, Veteran’s benefits, Social Security) Benefit Calculation & Processing.
Daily use of Microsoft Excel to verify disability calculations are accurate and to calculate monthly benefits, offsets, overpayments, and employee refunds.
Identify and report overpayments and work closely with internal staff to find appropriate resolutions. The Department of State Treasurer’s campus is located on Atlantic Avenue, is surrounded by many shopping centers and restaurants, has access to a 24-hour 7-day a week free gym on the campus, and offers a competitive benefit package, and has free employee parking! Knowledge, Skills and Abilities / Competencies Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Experience reviewing and processing high volumes of claims or applications, such as disability claims, bank/mortgage loans, child support payments/garnishments, insurance claims. Experience in Microsoft Excel to perform mathematical tasks such as verifying benefit calculations and payment amounts.
Experience performing research, data collection and analysis of information, and report writing. Management Preferences Experience processing disability benefits. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; OR equivalent combination of education and experience. Supplemental and Contact Information •

PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE

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This position is subject to a criminal history background check through CastleBranch. In addition, one or more of the following may also be reviewed, depending on the nature and requirements of the position: employment history, professional references, credit history, and educational verification (i.e., degree, license, or official transcript). Applicants will be required to pass the background check to the satisfaction of the North Carolina Department of State Treasurer. All offers of employment are conditional until the satisfactory completion of the background check. This office uses the Merit-Based Recruitment and Selection Plan to fill positions with highly qualified individuals. All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (OSHR – Work for NC) for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered in screening for qualifying credit. Attached or incorporated resumes (including Text resumes on application form)

WILL NOT

be used for screening for qualifying credit. Please make sure you complete the application in full. For additional information about applications and processes with the state of NC Please visit: How Do I Get the Job The State of North Carolina, and the Department of State Treasurer, is an

Equal Opportunity Employer:

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax reference the contact information below. All applicants should indicate the position number and job title in the section “Jobs Applied For”. Applicants seeking Veteran’s Preference must attach a DD 214 Form, Certificate of Release or Discharge from Active Duty along with your application. Applicants seeking National Guard Preference North Carolina Army National Guard North Carolina Air National Guard Must attach a copy of the NGB 23A (RPAS) or a copy of the DD256 or NGB 22 along with your application. “See Resume” or “See Attachment” will NOT be accepted and will be considered an incomplete application and will not be processed. Other attachments will also be accepted, but not used in screening for qualifying credit. Please note, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. For your convenience a couple are listed below: International Education Research Foundation – (310) 258-9451 or www.ierf.org
World Education Services Inc. – (212) 966-6311 or www.wes.org
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click “Application Status”. It is not necessary to contact the Human Resources Office to check the status of an application. If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please email Department of State Treasurer at HR@nctreasurer.com. Employer
State of North Carolina
Website
http://www.nctreasurer.com/dsthome

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