PROPERTY AND CASUALTY WORKFLOW COORDINATOR Position Available In Merrimack, New Hampshire

PROPERTY AND CASUALTY WORKFLOW COORDINATOR

The State of New Hampshire – 3.7 Concord, NH Job Details Full-time $24.34 – $34.14 an hour 1 day ago Benefits Wellness program 457(b) Paid holidays Health insurance Dental insurance Flexible schedule Life insurance Retirement plan Qualifications Underwriting Data analysis skills Research Mid-level Microsoft Office Administrative experience Analysis skills Driver’s License Bachelor’s degree 1 year Editing Full Job Description State of New Hampshire Job Posting Insurance Department Property and Casualty Division 21 South Fruit Street, Suite 14, Concord, NH 03301 Property and Casualty Workflow Coordinator Position #44145 The pay range for this position is $25.40 – $34.14 per hour. This position offers a Trainee Status

• at the following pay rate: $24.34 per hour Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date.
• See total compensation information at the bottom of announcement.

The State of New Hampshire, Insurance Department has a full-time vacancy for Property and Casualty Workflow Coordinator.

SUMMARY:

Analyze, maintain, and implement internal work procedures for all Property & Casualty (P&C) Units (Compliance Unit, Market Conduct Unit & Analysis Unit). Coordinate and track workflow, projects, and management activities; conduct data collection and analysis.

MINIMUM QUALIFICATIONS

Education:

Bachelor’s degree from a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience:

Three years’ professional or paraprofessional experience in administrative or data gathering and analysis activities in government, the insurance industry or a research agency, with responsibility for program implementation, direct service delivery, planning or program evaluation. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification:

Eligibility for driver’s license.

Your Experience Counts:

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

PREFERRED QUALIFICATOINS

Preference will be given to candidates with experience in compliance, underwriting or claims in the insurance industry. Preference will be given to candidates with proficiency in computers and experience using various software programs, to include Microsoft Office products.

PREFERRED WORK TRAITS

Knowledge of statistical, analytical and research methods. Knowledge of modern principles and practices of public or business administration. Knowledge of modern office methods and procedures. Working knowledge in retrieving, compiling and reporting data according to established procedures. Skill in editing techniques, data analysis and graphic presentation. Skill in recommending and implementing operating procedures. Ability to speak and write effectively. Ability to establish and maintain effective working relationships with staff, company representatives, federal, state, and local authorities and the public. Ability to understand and carryout complex written or oral instructions. Ability to work independently. Ability to maintain confidentiality. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency.

RESPONSIBILITIES

Coordinate workflow to include assessing and assigning P&C System for Electronic Rate and Form Filing (SERFF) filings to examiners. Self-assign basic filing reviews and disposition accordingly. Maintain monthly assignment calendar and reassign filings as needed to maintain acceptable workflow for examiner productivity and to achieve unit performance measurements. Make recommendations for revisions to operating procedures to improve efficiency. Utilize analytical tools and electronic databases to provide technical assistance and support to Compliance and Analysis staff. Extract, format, analyze and report data from multiple databases and sources, including proprietary Insurance Department databases such as NAIC I-Site, State Based Systems, and SERFF. Create, implement and manage department-wide report tracking systems including processes and procedures to ensure requisites reports are received, logged, and filed or transmitted to appropriate persons in a complete and timely manner. Design and generate weekly, monthly and yearly production reports and ad-hoc reports as requested by management. Distribute and disseminate reports to appropriate department staff and managers to facilitate the review of internal factors such as quality control and continuous improvements efforts as well as external factors such as industry trends. Maintain all tools used to perform SERFF intake functions such as retaliatory filing fee schedule, type of insurance, actuary certificates, reports and program assistant/user manuals, on an annual basis. Receive inquiries and email requests directed to the P&C units from regulated entities, legislators and the public on insurance regulation under Title 37 and related policies and rules. Perform research and coordinate the department’s response, ensuring consistent messaging. Schedule and coordinate staff conference calls and meetings with insurance carriers and liaisons. Coordinate all legislative activities by P&C staff. Perform administrative functions in the preparation of exhibits and submissions to be presented by the property and casualty units to the legislature.

DISCLAIMER STATEMENT

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information please contact:

Tess Caple, HR Technician 603-271-2261 •

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee’s union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected. See this link for details on State-paid health benefits: https://www.das.nh.gov/hr/benefits.aspx Value of State’s share of

Employee’s Retirement:

13.85% of pay

Other Benefits:

• Dental Plan at minimal cost for employees and their families ($500-$1800 value)
• Flexible Spending healthcare and childcare reimbursement accounts
• State defined benefit retirement plan and Deferred Compensation 457(b) plan Work/life balance flexible schedules, paid holidays and generous leave plan $50,000 state-paid life insurance plus additional low-cost group life insurance Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx Want the specifics? Explore the Benefits of State Employment on our website: https://www.das.nh.gov/hr/documents/BenefitBrochure.

pdf https:

//www.das.nh.gov/hr/index.aspx

EOE TDD Access:

Relay NH 1-800-735-2964