Employee Health & Benefits Sr. Client Manager Position Available In Fulton, Georgia

Employee Health & Benefits Sr. Client Manager
Opened Recently
Location 100 Kimball Place, Alpharetta, GA 30009, United States of AmericaCategory Customer ServicesJob Id R_306989
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health & Benefits Sr. Client Manager at Marsh McLennan Agency (MMA).
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (

NYSE:

MMC).
Applicants must be within driving distance to our North Atlanta (Alpharetta), GA office to be considered for this role and have the ability to commute to a local office a minimum of three days per week.
A day in the life.
As an Employee Health & Benefits Sr.

Client Manager you will:

Ensure outstanding customer service is provided to clients, both directly and by other members of the production team
Communicate closely with Producers and act as key liaison with clients to assess needs and provide solutions
Oversee, facilitate or execute new/renewal marketing process
Design detailed analyses and presentations for prospect/client meetings
Develop educational materials including Benefit Enrollment Guides
Review SPD’s and agreements/contracts for accuracy
Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc.
Handle any claim resolutions and plan administration problems
Filing, file set-up, file maintenance in Agency Management and Imaging System
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
5-7 years previous insurance industry experience with at least 2-3 years in a brokerage or agency environment
Excellent presentation, written, communication, and customer service skills
Previous experience working with small groups preferred
Proficient with Microsoft Word, Excel, Power Point, and Outlook
Ability to learn Agency Management and Imaging Systems
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
Life & Health license required
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:
Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities