Service Manager – No weekends! 75% paid benefits Position Available In Durham, North Carolina

Service Manager

• No weekends! 75% paid benefits Carmedix Auto Repair Durham, NC Job Details Full-time $62,631
• $100,000 a year 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Service writing Vehicle inspections Automotive repair Teamwork Clear verbal communication Mid-level Auto service management Manager Dispatching Team lead Automotive diagnostics Leadership Communication skills

Full Job Description Location:

Carmedix, Durham

NC 27713

Compensation:

Commission-based — Minimum expected $60,000/year with potential to earn $100,000+

Benefits:

75% paid medical and dental, no weekends, growth-oriented culture Join Carmedix

• One of the Busiest and Most Trusted Shops in the Area Carmedix is one of the highest-volume repair shops in the region, with over 1,300 Google reviews and a reputation built on trust, speed, and quality.

We’re looking for a Service Manager who thrives in a fast-paced environment and can lead our shop to peak efficiency. If you’re ready to take ownership of operations and support a team that delivers exceptional service, this is the opportunity for you.

What You’ll Do:

Own the shop flow

• manage and dispatch jobs using our real-time whiteboard system Enable success
• ensure advisors can say “YES” to every opportunity: same-day service, walk-ins, upsells Lead the team
• hold technicians accountable, coach for performance, and track comebacks Prioritize speed and precision
• especially for waiting oil changes and walk-ins Communicate clearly
• act as the bridge between advisors and techs with accurate job updates and ETAs Get hands-on when needed
• pull in vehicles yourself and assist with diagnostics or complex jobs Train and onboard
• help new techs get up to speed with systems and expectations Start the day strong
• arrive early, prep the board, and ensure the shop hits the ground running

What We’re Looking For:

Experience in shop leadership, dispatching, or service writing Strong technical understanding of automotive repair processes Proactive, organized, and solution-focused mindset Confident leader with excellent communication and team-building skills Ability to thrive in a high-volume, fast-paced shop Why Carmedix?

Commission-based pay:

$60K minimum expected, with potential to earn $100K+ 75% employer-paid medical and dental insurance No weekends

• ever Supportive, fast-moving, and team-oriented culture Trusted brand with 1,300+ 5-star Google reviews and growing Take the next step in your automotive leadership career.

Join a shop that moves fast, treats people right, and rewards results. Apply now and lead the charge at Carmedix.

Job Type:

Full-time Pay:

$62,631.00

• $100,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off

Shift:

Day shift

Work Days:

Monday to Friday No weekends Application Question(s): Describe your experience managing a high-volume auto repair shop. What specific tools or systems did you use to manage workflow and dispatch? How do you ensure technicians stay productive and accountable throughout the day? Give a specific example. What would you do if all your technicians were busy, a waiting oil change just came in, and the advisors promised same-day service? What strategies do you use to handle comebacks or recurring issues with a technician’s work? What’s your ideal shop environment? How do you contribute to team morale and communication? Ability to

Commute:

Durham, NC 27713 (Required) Ability to

Relocate:

Durham, NC 27713: Relocate before starting work (Required)

Work Location:

In person