Member Experience Manager Position Available In Mecklenburg, North Carolina
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Job Description
Job Description:
Industrious is the largest premium workplace-as-a-serviceprovider and home to the highest-rated workplaces in the industry.
Everything we do comes down to creating great days for teams of allsizes and stages, including our own. We believe that what makes agreat day at work is the people on your team and the problems youget to solve together. We’re looking for people who love thinkingoutside the box and thrive in a truly collaborative setting. Asteammates, we encourage new ideas and toast every win. We’reexcited about having a meaningful impact on people’s workplaceexperience. Great days also start when everyone can be theirauthentic self at work. Diversity of backgrounds, thoughts, andideas is critical to our success in delivering great workplaceexperiences, both for our members and for each other. Industriousis committed to creating an inclusive, respectful environment thatembraces your individuality and quirkiness. You are valued for whoYOU are. We celebrate our people as individuals who can accomplishgreat things when we work together as one team. We are proud tohave been recognized as one of America’s 500 fastest-growingcompanies in 2020 by Inc. Magazine and one of Forbes’ Best StartupEmployers. About the
Role:
This is an in-person hospitality role,based on site 5 days a week. Candidates must live within an easycommute of Charlotte, NC. To help, our compensation packageincludes some great commuter benefits! Our Member ExperienceManagers are the go-to problem solvers, momentum drivers, andexperience creators for our members. You’re the connector and theperson everyone knows. As the manager of your own location you relyheavily on your business sense to organize all the details andcommunications to ensure a smooth operation. You can hold your ownwhen speaking with a CEO because anything you don’t know, you’recomfortable asking. Your drive makes you excited to connect withthe broader business community. You’re proud to representIndustrious in your local market and actively identify potentialmembers so that you can deliver them an exceptional day at work.
Your genuine curiosity makes you successful at our consultativesales approach by uncovering and solving people’s needs. You pulltogether the most remarkable events and love the hard work it takesbehind the scenes to make it happen. You love to help. Industrioushelps companies of all sizes find their office home so that theycan do their best work. Our team is rewriting the book onproductivity by creating a new workplace experience. We areIndustrious. Extraordinary is no ordinary achievement. We’ll onlymake this dream happen with a team of considerate collaborators whodon’t think inside the box. In fact, we don’t even see one. Comejoin our team. In a year you’ll know you’re successful if: You canconfidently identify companies most important needs, enjoy beingtheir tour guide, and deliver impactful solutions to them You knowwhat your community loves and pull together programming that theyenjoy and are proud of (they even instagram about it!) You’re agreat fit for this role if: No member request is too big or toosmall for you to handle You’re energized by people and work well ina team Your attention to detail is something people comment onYou’re resilient. You know growth only comes from embracingchallenging and unpredictable days You’re willing to get your handsdirty one minute and think big picture the next
Compensation:
Theannual base compensation range for this role starts at $66,000. Thesuccessful candidates actual base compensation will be based upon avariety of factors, including but not limited to work experience,job related knowledge, skills and professional qualifications. Youwill also be eligible for up $11,000 in performance-related bonuspay. Base and bonus compensation are just two components ofIndustrious’ total compensation package that may be available toemployees. Other great employee perks and benefits include: heavilysubsidized healthcare plans, generous paid time off, long-termincentive plan, wellness programs, professional development grants,401k plan and many other benefits, subject to applicableeligibility criteria and company policies. If your expectedcompensation falls outside of the given range, and you are stillinterested in working at Industrious, why not join our TalentPipeline and be kept in the loop for all new opportunities thatcould be a good fit for your experience.
Equal EmploymentOpportunity:
Industrious is an equal opportunity employer thatvalues diversity. We have a long-standing commitment to providingequal employment opportunity to all qualified applicants regardlessof race, color, religion, national origin, sex, sexual orientation,gender identity, pregnancy, age, citizenship, marital status,disability, veteran status, political belief, or any other basisprotected by applicable law.