Program Manager II- Director of Victims Compensation Services Position Available In Wake, North Carolina

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Program Manager II- Director of Victim’s Compensation Services 
Salary $67,996.00 – $132,593.00 Annually Location Wake County, NC Job Type Permanent Full-Time Remote Employment Flexible/Hybrid Job Number 25-06487 Department Dept of Public Safety Division Chief Operating Office Opening Date 05/19/2025 Closing Date 6/2/2025 5:00 PM Eastern Job Class Title Progrma Manager II Position Number 60086589 Section Victim’s Compensation Services Salary Grade

NC21 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work Are you seeking a meaningful, rewarding, and challenging career related to victim’s services? If so, continue reading to learn more about this exciting opportunity with the North Carolina Department of Public Safety. This Program Manager II serves as the Director of Victim’s Compensation Services for the NC Department of Public Safety and will provide operational oversight, supervision, financial management, and Commission oversight. The purpose of the North Carolina Crime Victims Compensation Commission and the Rape Victims Assistance Program is to compensate victims of crime for certain monetary expenses that were incurred as the result of a violent act committed against them. The Director of the Victims Compensation Services Division is a senior leadership role responsible for the strategic oversight and operational management of programs designed to support and assist victims of crime. This position ensures the effective administration of the Crime Victims Compensation Program and the Rape Victims Assistance Program, aiming to alleviate the financial burden on victims and promote justice and healing within the community. The division comprises 13 staff members, with the Director directly supervising 7 employees and providing overall leadership to the entire team.

Specific responsibilities include:

Operational Oversight
Oversee and manage the operations of the Statewide Crime Victims Compensation Program and the Statewide Rape Victims Assistance Program.
Establish division priorities, set deadlines, and determine resource allocation to meet program goals, with planning extending up to five years.
Develop and implement guidelines and policies for program execution, incorporating changes from the General Assembly or directives from the Secretary of Public Safety.
Produce legislative reports and ensure adherence to the administrative code.
Respond to information requests from governmental officials, the general public, news media, and other victim service agencies.
Represent the division with statewide strategic partners and serve as the primary contact with the federal government regarding grant funding and compliance. Commission Oversight
Manage the Victims Compensation Commission, including onboarding new members and setting agendas for quarterly meetings.
Ensure commission members have all necessary information to fulfill their statutory obligations.
Facilitate and provide support for quarterly commission meetings.
Employee Direction and Supervision
Direct managerial, professional, and support staff in the delivery of services across assigned units and program areas.
Review staff performance daily, weekly, and monthly through reports, meetings, and observations.
Establish, develop, and revise work standards, policies, and procedures, ensuring compliance.
Oversee human resources functions, including the development of standards for employee selection and promotion.
Counsel and discipline employees as necessary, initiating improvement plans and executing disciplinary actions in accordance with grievance procedures.
Financial Management
Manage the division’s budget, justifying budget needs with appropriate departmental officials.
Approve claims under $12,500 and ensure compliance with federal grant requirements and regulations, including Victims of Crime Act (VOCA) match requirements. The employee in this position is expected to possess strong leadership, organizational, and interpersonal skills, including excellent written and verbal communication abilities. This position is Exempt Managerial and is EXEMPT from certain provisions of the State Human Resources Act (GS 126). We value our employees and are committed to providing flexibility in work schedules. This position qualifies for teleworking on a part-time basis as part of the State Telework Program. This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here 

NC OSHR:

Total Compensation Calculator. The typical work schedule is Monday-Friday, 8am-5pm. However, statewide travel and occasional overnight stays may be required. Access to a state vehicle will be provided. If you have questions regarding the travel expectations and/or requirements for this position, please inquire during the interview. About the NC Dept. of Public Safety (DPS): The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention, protection, and preparation. DPS is comprised of approximately 6,000 permanent positions and nearly 13,000 NC National Guard soldiers and airmen. DPS employees help to ensure North Carolina is a safe place to live, work and visit through effective law enforcement, juvenile justice programs, emergency response and recovery and homeland security preparedness. Knowledge, Skills and Abilities / Competencies DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are

REQUIRED

to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Click here for more information and application resources. [Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] To qualify for this position, applicants must demonstrate ALL of the following 

KSAs:

Experience in budgeting and financial management
Experience in data analysis Experience with grant writing and/or grant management Management Preferences – (These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.) In-depth understanding of victim compensation laws, criminal justice procedures, and trauma-informed care principles
Knowledge of the legislative process
Ability to interpret federal and state laws, statutes, and policies related to victim compensation services Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. Bachelor’s degree from an appropriately accredited institution and five (5) years of experience in the program area of assignment, including two years of supervisory program experience; or an equivalent combination of training and experience.

Please Note:

This is to clarify that the “five (5) years of experience in the program area of assignment” indicated above is defined as experience related to victim’s services and/or victim’s compensation. Supplemental and Contact Information The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job. Public Service Loan Forgiveness Program For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Transcripts Attaching transcripts is optional, however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university. Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education. International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.? Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members. Military Experience Applicants seeking Veteran’s Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge – Member 4 or Service 2 form) to the application. Applicants seeking

National Guard Preference:

A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS). A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22. The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” PREA Hiring and Promotion Prohibitions Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click “Application Status.” If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.