Field Reimbursement Manager (South Florida/Puerto Rico) – Job ID: FRMSFPR Position Available In Mercer, New Jersey
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Job Description
Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we’re advancing programs in Endocrinology Rare Disease and Oncology. We pride ourselves on exceptional science, visionary leadership, and a team of skilled and passionate colleagues.
Guided by our core values—Patients, Science, and Passion—we use our proprietary TransCon® drug development platform to create potentially best-in-class therapies that address serious unmet medical needs. Our culture fosters a workplace where adaptable, driven professionals can thrive and make a real impact.
Position SummaryThe Field Reimbursement Manager (FRM) is a customer-facing role focused on minimizing reimbursement and access barriers for patients and providers. This role supports HCP offices by delivering education on coverage, access, and reimbursement criteria for Ascendis products and plays a key role in integrating those products into the provider workflow.
The FRM partners closely with internal stakeholders—Market Access, Sales, Patient Support—and external contacts to proactively address access challenges and support patient access to therapy.
Key ResponsibilitiesAct as a compliant subject matter expert (SME) in reimbursement, access, and specialty distribution for assigned geography.
Provide education to HCP offices on coverage status, prior authorization processes, appeals, and alternate funding options for uninsured/underinsured patients.
Build and maintain productive relationships with HCPs, office staff, and health system stakeholders.
Analyze regional and local payer coverage trends, reimbursement criteria, and payer mix.
Provide guidance on specialty pharmacy services and help customers navigate complex distribution channels.
Partner with the Patient Support team to ensure accurate benefit investigations and streamlined patient onboarding.
Collaborate with internal partners to build local access strategies aligned with business objectives.
Develop and execute territory-level business plans using strategic customer insights.
Participate in field-based problem-solving, including reimbursement issue resolution and case escalation when needed.
Identify process improvements and innovations to enhance patient access and provider satisfaction.
Maintain compliance with legal, regulatory, and company policies, especially those governing patient privacy and promotional conduct.
A note to recruiters:
We do not allow external search party solicitation. Presentation of candidates without written permission from the Ascendis Pharma Inc Human Resources team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed. If this occurs your ownership of these candidates will not be acknowledged.
Bachelor’s degree in an allied health field preferred or equivalent work experience.8+ years of experience in the pharmaceutical, biotech, or related healthcare industry.
Previous Reimbursement Experience Required:
Candidates should have substantial experience with prior authorizations and navigating the US payer landscape.3-6 years of experience supporting Specialty Pharmaceuticals/Biologics.
Deep understanding of reimbursement, access, and specialty pharmacy operations.
Experience supporting product launches or guiding patients through insurance approval processes.
Strong understanding of Specialty Pharmacy distribution models and patient services programs.
Knowledge of HIPAA and other federal/state laws governing patient confidentiality and healthcare communications. Bilingual skills are highly desired (English/Spanish).Proven track record supporting complex therapies in rare or specialty conditionsExceptional communication and interpersonal skills with the ability to build trust with providers, and internal partners.
Comfort navigating ambiguity, managing multiple cases simultaneously, and solving problems in real time.
Digital fluency with CRM platforms and comfort educating patients on technology-enabled support tools, including AI-based platforms.
Travel expectations 40% at minimum.
Benefits401(k) plan with company match Medical, dental, and vision plans Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance Company-provided short and long-term disability benefits Unique offerings of Pet Insurance and Legal InsuranceEmployee Assistance ProgramEmployee DiscountsProfessional DevelopmentHealth Saving Account (HSA)Flexible Spending AccountsVarious incentive compensation plansAccident, Critical Illness, and Hospital Indemnity Insurance Mental Health resources Paid leave benefits for new parents
