Customer Account Specialist | Direct Hire Opportunity Position Available In Miami-Dade, Florida

Customer Account Specialist | Direct Hire Opportunity Verstela – 3.7 Miami, FL Job Details Full-time $23 – $35 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Qualifications Microsoft Excel Sales SAP Salesforce Mid-level High school diploma or GED Computer skills 2 years Full Job Description Do you have at least 2 years of experience serving as the primary point of contact for customer accounts in a manufacturing or aerospace industry? If so, apply today! Join a global aerospace company as a Customer Account Specialist, where you’ll be responsible for driving customer satisfaction and accountable for all customer-facing activities and duties, including but not limited to; P.O-review, bookings, RMA’s, credits, reports, follow-up, and relationship-management. This is a full-time, direct hire position that offers a fantastic Monday-Friday schedule (with weekends off!), along with valuable job perks and exciting career growth opportunities!

Customer Account Specialist Job Duties:

Manage all aspects of aftermarket customer accounts, including quoting, repair order review, order entry, credit and return processing, reporting, status updates, and issue resolution. Serve as a primary point of contact for customers, fostering strong relationships and ensuring a positive customer experience. Collaborate cross-functionally with teams such as Supply Chain, Operations, Quality, and Trade Compliance to ensure all customer requirements and commitments are fulfilled. Actively contribute to continuous improvement initiatives related to customer service processes and performance. Maintain and follow documented Standard Work procedures, and provide training and guidance to team members as needed.

Pay:

$23.00-35.00 per hour (depending on experience)

Schedule:

Monday – Friday, 8:00AM-4:30

PM Customer Account Specialist Job Requirements:

Minimum of 2 years of experience in MRO (Maintenance, Repair, and Overhaul), Customer Service, Inside Sales, or the Aerospace industry. Experience with SAP and Salesforce, preferred Proficiency in Microsoft Excel and general computer skills is required Must have GED or High School Diploma Benefits upon permanent hire by employer: Medical, Dental, Vision Employee Assistance Program 401k with company match of 5% 13 paid holidays annually, 10 days of vacation and 5 sick days Education (tuition) Reimbursement Alternate Work Schedule; Voluntary overtime Parker Anniversary Recognition, Employee Events & Volunteer opportunities

Location:

Miami, FL (33178) Interested in learning more about this Customer Account Specialist opportunity? Apply now or give us a call: 623-269-9296