Staffing Assistant Position Available In Broward, Florida

Staffing Assistant page is loaded
Staffing Assistant locations
Plantation, FL
time type
Full time
posted on
Posted 4 Days Ago
job requisition id

JR103800

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Qualification:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Duties and Responsibilities:

Fully understand the day to day operations, company policies and operational workflows and other aspects of business to properly support areas of operations based on requests. Assist field care managers and office employees with any work related questions, troubleshooting, on-the-spot training. Answer phones, greet and direct the public in a polite and professional manner. Communicate on telephone/zoom video with clients and or families regarding any customer service or invoicing concern. Liaison to Corporate departments including payroll, billing, AR, IT and other departments as needed. Monitor client billing information and care manager payroll (including rates and hours) on a weekly basis to ensure errors are caught before invoices and payroll are processed. Maintain an effective process for onboarding new clients, including production of welcome letters, introductory telephone calls and confirmation of key billing information. Perform additional duties including leading and supporting projects and errands as assigned.

Required Skills, Education and Certifications:

High school diploma or equivalent education required 3 years of administrative assistant experience Knowledge of appropriate software including: Microsoft Word, Excel, and Google products, Microsoft PowerPoint and Adobe Acrobat Excellent customer service and problem-solving skills Excellent verbal and writing skills Detail-oriented with the ability to keep up with fast paced processes

Physical Requirements:

Ability to lift and carry up to 10-15 pounds Ability to sit, stand and walk for prolonged periods of time throughout the workday Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc. The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Benefits for full time employees Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only:

In accordance with Article 2 of the California Health and Safety Code – California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded. #LI-TK About Us TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they “age in place” in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.