HR Data Services Assistant Position Available In DeKalb, Georgia

HR Data Services Assistant
University System of Georgia
in Atlanta, GA

Apply Now Type:

Full-Time

Posted:

05/04/2025

Category:

Human Resources; +1

Database Administrator Job ID:

284753 About Us The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Job Summary The HR Data Services Assistant is a non-exempt full-time position that reports to the HR Data Services Supervisor at the University System of Georgia (USG) Shared Services Center (SSC). This position works under general supervision to research and resolve routine HR data and payroll-related errors and issues, support centralized dual appointment processing, audit HR data, assist with corrections, and testing business processes. Responsibilities Provides excellent customer service to ensure effective, accurate, and timely support and communication related to employment, benefits and compensation data, and issue resolution.
Assists HR Data Services and ITS teams in researching and resolving routine practitioner, employee, and service provider issues (data and system issues), benefits enrollment, premiums, workflow questions/issues or interface file transfers. Conducts routine data audits for quality assurance and assists practitioners with corrections; keeps SSC leadership abreast of audit findings Provides and follows standardized business procedures, provides applicable policies to institution practitioners Keeps abreast of federal, state, and USG policies and guidelines Supports centralized dual appointment processing Assists SSC analysts and other subject matter experts in gathering, validating, and documenting various system information and needs. Under direction of HR Data Services Analysts, performs new functionality and system testing; follows system test plans Testing for possible resolution of HR and payroll errors and issues Provides recommendations to HR Data Services Supervisor and Manager related to continuous process improvement of operational and business processes. Assists the HR Data Services Team by testing new and updated HR related data processing guides and providing feedback and recommendations for change Assists the HR Data Services Team with the development of specialized training sessions for end users on USG¿s HCM system and HR and payroll business processes Assists the HR Data Services Team with SSC HR responsibilities (i.e., providing FMLA documents, processing data) Assists with SSC employee personnel files and search committee records maintenance; scans and organizes confidential employment documents into online imaging and management system Serve as backup for HR Data Services staff Other duties as required, including building management Required Qualifications This position requires a bachelor¿s degree and one (1) year of HR or HRIS related experience, benefits, administrative support experience or any equivalent combination of education, experience, and training which provides the necessary knowledge and skills. Knowledge, Skills, & Abilities Ability to effectively communicate both written and verbally with all levels of employees and management
Ability to prioritize, set goals and objectives, and follow-through to completion
Must be dependable, reliable and responsible
Critical thinking skills are required
Strong research and problem-solving skills
Ability to appropriately handle sensitive and confidential information, using discretion and sound judgement.
Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end user needs
Detail-oriented, strong interpersonal and collaborative work style, and ability to develop effective working relationships and demonstrate commitment to being a team player
Basic general knowledge of practices and procedures related to HR data
Proficient with Excel, Word, PowerPoint, Outlook
Ability to operate standard office equipment including sufficient software and computer use knowledge to search computer files, and/or generate standard reports, to input or edit information into spreadsheets or programs, and to perform word processing and/or desktop publishing
Proven Customer Service Skills
Higher Education experience preferred USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request. Equal Employment Opportunity The University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. The University System of Georgia encourages applications from under-represented groups, including minorities, women, and people with disabilities. The University System of Georgia is an Equal Employment Opportunity/Affirmative Action Employer.
Apply Now