HR Operations Coordinator Position Available In [Unknown county], Georgia
Tallo's Job Summary: The HR Operations Coordinator role at Inspire involves providing general HR support, managing employee systems, and handling administrative tasks. The job requires an associate degree in HR or equivalent experience, with proficiency in HR systems and hospitality industry experience preferred. Effective communication, problem-solving, time management, and customer service skills are essential.
Job Description
RESPONSIBILITIES
Provide general Human Resources support to team members and field managers by applying basic knowledge of HR concepts and procedures via multiple contact formats. Answer incoming calls and respond to incoming written inquiries to provide general HR support to all team members on all HR-related systems and processes and procedures including:
- Employee Relations
- HRIS System Access
- E Verify / I-9 Compliance
- PTO•Background Checks•Learning Management Systems•Prioritize and support administrative work for various Human Resources departments Maintain enterprise Employee Case Management System, which includes:•Monitor Employee Systems for critical issues and escalate as required•Ensure cases are completed and closed per SLAs•Respond to/Provide administrative HR support for incoming employment-related subpoenas & security clearance responses•Manage compliance for terminated team member files and manage active manager files•Respond to Unemployment claims, appeals, and hearings•Act as a backup for the onboarding process in the Support Centers•Perform miscellaneous administrative tasks as necessary and participate in special projects, as needed
EDUCATION AND EXPERIENCE QUALIFICATIONS
- Two-year associate/technical degree in Human Resources or equivalent experience and training required
- Prior experience using HR systems preferred
- Experience in the hospitality services industry preferred
REQUIRED
KNOWLEDGE, SKILLS, and
ABILITIES
- Effective verbal and written communication
- Basic problem solving
- Effective time management
- Excellent customer service
- Proficient with Microsoft Office suite
- Ability to maintain confidential information
- Able to execute pre-defined processes from detailed written or verbal instructions and apply knowledge of the process for follow-up and troubleshooting Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants across nearly 60 global markets. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other
- one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants
- the capacity to inspire.
From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day. Our brands are diverse, distinctive, and fan favorites. In a sense, you could say we seek those who provide something different than the norm.