Administrative Assistant – Citizens First, Communications and Human Resources Position Available In St. Charles, Missouri

Administrative Assistant – Citizen’s First, Communications and Human Resources City of O’Fallon – 3.2 O’Fallon, MO Job Details Full-time $21.79 – $32.68 an hour 18 hours ago Benefits Wellness program Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Tuition reimbursement Pension plan Employee assistance program Vision insurance Life insurance Pet insurance Qualifications Customer service Air traffic control Microsoft Office High school diploma or GED Computer skills Certified Notary Public 2 years Entry level Full Job Description Do you love being the friendly face that makes someone’s day easier? Can you juggle a ringing phone, a visitor with a question, and a work order follow-up – all while keeping your cool? If so, keep reading… because we want YOU to join our Citizens First team! About the Job As our Citizens First Administrative Assistant, you’ll be the go-to person at City Hall. You’ll greet guests, answer calls on the City’s main line, and help connect residents with the right services. Our Citizens First Administrative Assistant earn a competitive pay of $21.79 to $32.68 hourly (top of grade) with an expected starting rate of $21.79 to $24.50 hourly, depending on qualifications and experience. When you’re not playing air traffic controller at the front desk, you’ll support our Human Resources and Communications teams with everything from organizing files and ordering supplies to processing volunteer background checks and tracking invoices. It’s a fast-paced, people-first role where no two days look quite the same! What You’ll Be Doing Be the smiling face that greets visitors at City Hall. Answer the City’s main phone line and direct calls like a pro. Help residents with questions, complaints, and service requests – then follow up to make sure everything’s resolved. Process volunteer background checks, order supplies, and handle office odds-and-ends. Assist HR with new employee packets, personnel files, and purchase card logs. Support Communications with invoices, supply orders, and budget preparation. Keep the front lobby looking sharp and organized. Become a Notary Public (don’t worry – we’ll help with that part!) What You Bring to the Team Top-notch people skills and a positive attitude. Strong computer skills (Microsoft Office is your buddy). Confidentiality is your middle name. High school diploma or GED. At least two years of customer service, office admin, or similar experience. Bonus points if you’ve worked with Tyler 311, background check systems, or p-card processes. Why You’ll Love Working Here You’ll make a real difference in our community every day. Be part of a supportive, people-focused team. Enjoy a front-row seat to the inner workings of City government. Varied, meaningful work that keeps you on your toes. City benefits, paid holidays, and opportunities for growth. Benefits & Perks The City of O’Fallon values its employees and their wellbeing.

Our comprehensive benefits package includes:

Medical, Dental, and Vision Insurance Employer-paid Accident and Life Insurance Optional Health Savings Account (HSA) with employer contributions Flexible Spending Accounts (FSAs) Optional Pet Insurance Reward wellness incentives Onsite workout facilities and discounted membership at Renaud Fitness/Aquatic Center Employee Assistance Program (EAP) and Identity-Theft Protection 3 weeks of vacation for new hires, 11 holidays , 1 personal holiday , sick leave , and extended illness leave for self or family care Designated, fully furnished Zen and lactation rooms in some facilities Participation in the Missouri

LAGERS L-6

Pension Plan and 457 Retirement Plans Tuition reimbursement to support continued professional development Ready to Apply? If you’re organized, personable, and thrive on variety, we want to meet you! Apply today and become the friendly, reliable, can-do problem solver our residents (and City Hall team) count on. The City of O’Fallon is an Equal Opportunity Employer and participates in E-Verify