Workforce Management Coordinator (HR Technician III) Position Available In Wake, North Carolina

Workforce Management Coordinator (HR Technician III)

Salary
$39,671.00 – $69,426.00 Annually
Location Wake County, NC
Job Type
Permanent Full-Time
Job Number
25-07573 OP 60076392
Department
Adult Correction
Division
Secretary’s Office
Opening Date
06/13/2025
Closing Date
6/20/2025 5:00 PM Eastern
Job Class Title
HR Technician III
Position Number
60076392
Section
Community Supervision, Administrative Services, HR/Recruitment & Staffing
Salary Grade
NC09
DESCRIPTION
BENEFITS
QUESTIONS
Description of Work
Ready to make a real impact behind the scenes of probation and parole supervision? Join our team and help shape the workforce that supports the Division of Community Supervision across the state!
The Workforce Management Coordinator is the first line of support to the Division of Community Supervision (DCS) HR teams working in the area of recruitment, retention, and career progression.
Position is responsible for workforce planning, coordination, and facilitation of recruitment initiatives. This is largely comprised of Probation/Parole Officer hiring events, coordination of recruitment efforts with our PPO recruitment team and leadership – including Judicial Division Directors, as well as DAC Talent Acquisition. Position will also handle posting requests for temporary non-certified DCS positions. Position will both utilize and oversee the use and effectiveness of the DCS Vacancy Tracker tool and the related BI reporting data to determine recruitment needs. The selected candidate will oversee the implementation and use of NEOGOV and Workday tools to support staffing and operational planning, monitor system/position data to track employee movement and position control, evaluate the effectiveness of current processes, and take necessary action.
Position will supervise DCS HR Technician(s) in this work area, DCS Administrative Services, and have knowledge in the areas of interview documentation and onboarding, assisting as needed in the interview process. Position will also collaborate closely with any contract positions falling under recruitment and retention; currently this is one Administrative Officer III focusing on recruitment. Position may also partner with staff working on internships and career progression.
Position will work in conjunction with DAC and DCS talent acquisition/recruiting units on planning, coordinating and executing initiatives through the state, as well as collaborate and work with administrative staff, agency leadership, regional employment offices, and Division HR Technicians/Talent Acquisition Specialists.
Position holder will work with hiring managers to develop or standardize appropriate job descriptions, job postings, and appropriate interview questions. Position may partner with Classifications and Compensation section to accomplish shared objectives in these areas. Position must be knowledgeable in the below areas, and may assist in training as part of onboarding for new HR Technicians in:
Supporting the Central HR training initiatives in the use of NeoGov or Workday by conducting follow-up training and review
Effective use of the applicant tracking system to ensure recruitment initiatives and interview practices align with DCS goals and strategies
Identifying additional staff training needs Position may serve as the DCS Workday train-the-trainer point of contact for DCS HR staff
Position ensures the Division policies, procedures, projects, and workflow comply with State and federal laws, OSHR policies and align with the goals and business needs of the Department.
The incumbent will also:
Collaborate and develop working relationships with colleges, universities, professional boards/commission/associations to facilitate recruitment initiatives with:
DAC and DCS Recruiters
Judicial Division Administrators
Identify of areas in need of targeting advertising and/or hiring events or other recruitment activities. Participate in recruitment and hiring events, which may include regular overnight travel or adjustment to work hours on days of events
Assist in the development or acquisition of recruitment materials and equipment needs, ensuring that all DCS recruiters and HR staff have adequate materials for recruitment and hiring events.
Review the weekly vacancy tracker reports, reconcile with HRIS and BOBJ vacancy reports, and conduct follow-up and make corrections as needed; share results with leadership
Facilitate position moves within the HRIS by submitting OMARs when determined by leadership in response to staffing needs. Ensure all moves are reflected in the DCS position tracker, or other reports needed by management.
Respond effectively to dynamic work conditions and reprioritize tasks as necessary
Become proficient in salary administration for positions within their purview, and will perform related tasks or provide internal support as needed
Carry out other duties in response to operational demands or organizational needs
Knowledge, Skills and Abilities / Competencies
The below experience must be documented within the work experience section of your application. Please list ALL previous work experience in your application. Must have demonstrated experience generating reports and interpreting data
Must possess:
Knowledge of policies and state and federal laws related to recruitment, staffing, salary administration and Merit-Based Hiring
Experience working independently
Experience analyzing, planning, or implementing strategic recruitment and retention initiatives
Proficiency with Microsoft Office suite
Familiarity with NeoGov or Workday
Demonstrated experience with clear and concise communication in oral and written form,
Demonstrated experience in oversight, planning, assigning, directing, coordinating, or reviewing the work and activities of others
Management preference:
Working knowledge of HRIS activities within Workday
Active SAPGUI Master Data Maintainer role
Salary administration experience
Position management experience
Working experience with Smartsheet
Experience training others and conducting formal or informal evaluations to assess performance or success of same
Minimum Education and Experience Requirements
Associate’s degree, typically in Human Resources or relevant field from an appropriately accredited institution and 2 years of experience required; or 3 years of progressive experience in Human Resources; or an equivalent combination or education and experience.
Supplemental and Contact Information

About Us:

DAC is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the Division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. We have a mission that matters! The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post-release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision.
DCS collaborates closely with the NC Post-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use, and re-entry issues faced by our returning citizens.
DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program. During times of natural disaster or civil unrest, DCS provides safety and security services to communities across the state. Probation/parole officers also provide assistance to our local, state and federal law enforcement partners when requested.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
If applying for a position certified through the NC Dept. of Justice – Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of

Adult Correction:

PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader) (Download PDF reader).
This is a full-time position (40 hours per week) with State Benefits. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Susan Costa at susan.costadac.nc.gov or 919.324.1123
Employer
State of North Carolina
Website
http://ncdac.gov/
JOB

OPPORTUNITIES

ACCOUNT