Onboarding Experience Specialist – Associate Services Position Available In Brevard, Florida
Tallo's Job Summary: The Onboarding Experience Specialist - Associate Services at Health First Careers in Melbourne, FL, is a full-time position with an estimated salary range of $41.9K - $52.4K a year. Responsibilities include supporting the talent acquisition process, tracking candidate onboarding, facilitating communication with HR departments, and ensuring compliance with organizational standards. Qualifications include proficiency in Microsoft Office, customer service experience, and a high school diploma or GED.
Job Description
Onboarding Experience Specialist – Associate Services Health First Careers – 3.6
Melbourne, FL Job Details Full-time Estimated:
$41.9K – $52.4K a year 4 hours ago Benefits Health insurance Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Microsoft Outlook Customer service Healthcare Administration ATS Process improvement Employee orientation Microsoft Office High school diploma or GED Taleo Continuous improvement PeopleSoft Human resources HRIS 1 year Business Associate’s degree Communication skills Entry level Full Job Description Job Requirements
POSITION SUMMARY
The Onboarding Experience Specialist (OES) is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The Onboarding Experience Specialist is a member of the Onboarding Experience Team (OET). Driven by quality, the OET is an expert at supporting internal and external customers throughout the pre-employment process.
PRIMARY ACCOUNTABILITES 1.
Enter and track candidate pre-employment journey by directing day-to-day onboarding operations to ensure timely, accurate, efficient and courteous delivery in a cost-effective manner. 2. Facilitates interdepartmental communication with Human Resources (HR) departments to ensure a smooth hiring process for new associates. 3. Reviews submittals against job requisition and candidate application for compliance. 4. Assesses background and Associate Wellness clearance to ensure compliance with Health First organizational standards. 5. Ensures all candidates receive a warm welcome call and email to support the candidate throughout their preboarding experience. 6. Evaluates vendor systems daily to ensure progress and escalate accordingly. 7. Provides excellent customer service to candidates, client teams and/or clients by responding quickly to all inquiries. 8. Assists vendor with completion of required check when necessary. 9. Acts as a key contact for all issues related to onboarding and closely monitor candidate onboarding tasks to ensure completion before or by due date. 10. Aids with building new client audit detail procedures for the review of candidate orders including auditing candidate orders and ensuring requirements of a position and client standards are established in appropriate technology tools. 11. Ensures the new hire file contains all documentation required by regulatory agencies. Schedules associate for training classes in partnership with Center for Learning. Schedules associate for Associate Wellness Prescreen appointment. 12. Participates in continuous process improvement initiatives to promote improved customer experience. Work Experience
MINIMUM QUALIFICATIONS
Education:
High School Diploma or equivalent.
Work Experience:
Anyone of the following: o One (1) year of HR experience OR o Two (2) years’ professional customer service experience.
Licensure:
None Certification:
None Skills/Knowledge/Abilities:
o Proficient in Microsoft Office – Outlook, Word, Excel, PowerPoint. o Ability to work autonomously with minimal supervision. o Strong critical thinking skills o Strong communication skills and professional presence. o Ability to maintain composure in stressful office environment.
PREFFERED QUALIFICATIONS
Education:
Associate’s degree in Business or Healthcare Administration or relevant field.
Work Experience:
Two (2) years of HR experience.
Skills/Knowledge/Abilities:
Proficiency in HRIS applications such as Hyland OnBase, ATS (Taleo, Phenom, etc.), PeopleSoft, etc.
PHYSICAL REQUIREMENTS
Majority of time involves sitting or standing; occasional walking, bending, and stooping. Long periods of computer time or at workstation. Light work that may include lifting or moving objects up to 20 pounds with or without assistance. May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. Communicating with others to exchange information. Visual acuity and hand-eye coordination to perform tasks. Workspace may vary from open to confined. May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
