Sr. Administrator, People Operations Position Available In Duval, Florida

Sr. Administrator, People Operations (USA0003JG)
Sr. Administrator, People Operations – (USA0003JG)
Description As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what’s possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people’s focus on excellence and a culture that values everyone’s voices and collaboration. To continue laying the groundwork and challenge what’s possible for our business, we seek to partner with individuals ready to elevate their careers with us.

SUMMARY:

Responsible for delivering accurate and efficient People Operations data management and administrative support to the People and Culture Team across multiple business lines. Ensures integrity and compliance of employee data within the HRIS and other systems, enabling data-driven decision-making and streamlined workforce administration under limited supervision.

GENERAL RESPONSIBILITIES

• Maintain comprehensive and up-to-date personnel records with a focus on data accuracy, consistency, and security.
• Support end-to-end employee lifecycle data processes including onboarding, role changes, terminations, and personnel record updates within the HRIS.
• Collaborate cross-functionally with internal stakeholders to facilitate accurate personnel data management, reporting, and effective communication across the organization.
• Review, audit, and reconcile employee data to identify and resolve discrepancies, ensuring compliance with company policies and regulatory standards.
• Leverage various PC software and HR tools to generate high-quality, insightful reports, dashboards, and presentations that support People Analytics and operational goals.
• Support continuous improvement initiatives related to HRIS processes, data quality, and automation opportunities to enhance People Operations efficiency.

Qualifications

EDUCATION

High school diploma or equivalent required, supplemented by post-secondary coursework and relevant job-related training. A bachelor’s degree in business, transportation, logistics, or a related field is preferred.

EXPERIENCE

3 to 5 years of experience providing administrative support within People Operations or a closely related area.

TECHNICAL PROFICIENCY

Proficient in Microsoft Office applications, including Excel, Outlook, and Word. Strong computer skills are essential, with a focus on database management, and data entry accuracy. Experience with Oracle HCM and Power BI is preferred but not required.

COMPETENCIES

• Strong verbal and written communication skills with the ability to convey information clearly and professionally.
• Proven ability to build and maintain effective working relationships with internal and external partners.
• Collaborative team player with the ability to work independently when needed.
• Highly organized with strong prioritization skills and the ability to manage multiple tasks simultaneously.
• Detail-oriented with a strong focus on accuracy, completeness, and compliance in all work.
• Skilled in compiling, reviewing, and reconciling data for accuracy and integrity.
• Demonstrated commitment to providing exceptional customer service.
• Proficient in preparing clear, concise, and professional documentation, including reports, procedures, correspondence, and other materials.
• Knowledgeable in applicable computer applications and fundamental computer functions.

JOB SCOPE

Position impacts multiple business units/segments.

WORKING CONDITIONS

Hybrid work environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

Primary Location:

 

US-FL-JACKSONVILLE

Work Locations:

 

USA-FL-JACKSONVILLE-REGENCY

 9487 REGENCY

SQUARE BLVD. N. JACKSONVILLE

 32225

Job:

 Human Resources

Organization:

 People Operations US 9100

Schedule:

 

Full-time Overtime Status:

 Non-exempt

Shift:

Work Arrangement:

 Hybrid (Office/Remote) Employee

Employee Status:

 Non-Management

Job Level:

 Day Job
Job Posting