Billing Onboarding Specialist Position Available In Palm Beach, Florida

Billing Onboarding Specialist

Department:

Billing

Location:

Boca Raton, FL It’s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It’s much more than a great place to work, it’s where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for
Competitive salary
Generous Health Benefit Package (some at NO cost)
Prepare for the future-401(k) (with 3% match)
Paid vacation, holidays, and sick leave
Hybrid and remote schedules
Employee recognition platform
Employee discounts (Including a FREE pair of shoes
Wellness program
Robust onboarding program
QUPID Committee
Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions—reducing accidents and saving money! Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing

Position Summary:

Support the Mission, Vision, and Culture of the company by performing a variety of responsible and specialized administrative and office functions; creates and processes and manages specialized billing reports; records and files in connection with department work processes; interacting professionally with Customers, Sales Management, Sales Admin Team, Collections staff, Cash applications (AR), IT Team, and Customer Service Team.

Essential Job Functions:

Billing Management Invoicing (Daily, Weekly, Bi-weekly, and Monthly for all SFC active accounts)
E-Billing

• CSV/Excel format billing
  PDF Invoicing
• Electronic PDF formatted invoices
  EDI Billing
• Electronic Data Interfaced billing.
  Manual Billing
• Invoice entry into 3rd party Portals or via email
  Researching Billing Issues
  Communicating with customers via ticketing system and verbal communication Key Responsibilities and Accountabilities New Business and Program Enhancement discovering customer calls to determine billing/reporting requirements.

Manage Billing Onboarding projects through completion, includes high volume customer calls.
Customer accounts payable and payroll invoice setup on complex accounts
Sales Force customer accounts payable and payroll invoice setup
Testing post and go live data for complex accounts.
Post follow up with customers.
Post auditing of data files for a minimum of 3 weeks after go live.
Daily auditing of manual invoice setups
Communicating with customer on calls providing guidance on invoicing setup
Process improvement projects Minimum Requirements 3-5 years B2B billing experience.
The ability to work a full-time schedule.
Accurate and professional written and verbal communication
Proven ability to perform in a deadline oriented, fast-paced dynamic environment.
Demonstrated analytical skills to identify trends and interpret financial data. Skills and Abilities Methods for organizing and implementing processes.
Must have the ability to multi-task.
Must have excellent project management skills.
Excellent verbal and written communication skills
Flexible, team player
MS Office Applications

• Word, Outlook, and Excel required.

Sage MAS 100 and Sage X3 are a plus.

Education:

High School diploma or GED required.
Associate degree preferred. Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws. This job description is not intended to be all inclusive. Employees may perform other duties to meet the ongoing needs of the organization. © 2025 Shoes For Crews North America, LLC