Human Resources Associate – Records and Compliance Position Available In Bulloch, Georgia

Human Resources Associate – Records and Compliance Job

ID284510

Location
Statesboro, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular About Us Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. To learn more about Georgia Southern’s Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/ Location Statesboro Campus – Statesboro, GA Department Information Office of Human Resources Job Summary Deliver first tier customer service support to the University on various Human Resources subject matters. Provide first point of contact support to calls/emails/chats/MyHelp tickets/in person requests internal and external to the University. Respond to inquiries to answer questions and resolve issues. Provide administrative support for the department. Responsibilities
Monitor and respond to Human Resources inquiries providing accurate, consistent and timely responses or redirect the inquiry if it needs to have someone else respond Track inquiries, issues and transactions and request and communicate resolutions and updates using ticket management tools and other tracking tools Assist HR Managers with the development of standard operating procedures; Provide input to update and maintain knowledge base, FAQs, solutions and troubleshooting guides Input data in various platforms to maintain employee records and process new hires Process personnel actions within HRIS, to include but not limited to Pay Rate Changes, Reporting Changes, Reappointments, Terminations, etc. Manage documents for appropriate retention. Scanning to electronic format, if necessary Build and maintain relationships with campus constituents Interact with University departments such as Budgets and Payroll to facilitate the completion of any duties Ensure compliance with federal and state laws and regulations and University and USG policies and procedures Ensure compliance with departmental Standard Operating Procedures Required Qualifications Educational Requirements High school diploma or equivalent Required Experience One (1) or more years of related work experience
Preferred Qualifications Additional Preferred Qualifications Specialized knowledge in Human Resources
Ability to input data into HR systems with a high level of accuracy and efficiency Preferred Experience Experience explaining employee policies and procedures
Experience with customer service
Proposed Salary $18.11 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach
Resume
Cover Letter
Two (2) Professional References
Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
Ability to maintain confidentiality and secure sensitive information

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills