Sr. System Consultant – Pro WFM Position Available In Fulton, Georgia

Sr. System Consultant – Pro WFM Alpharetta, GA, United States • Indianapolis, IN, United States + 2 more Hybrid Apply NowAdd to Job Cart
Job Description
Job ID
SRSYS012983
Employment Type
Regular
Work Style
hybrid
Location
Alpharetta,GA,United StatesIndianapolis,IN,United StatesMaitland,FL,United StatesAtlanta,GA,United States
Travel
Up to 25%
Role
Sr. System Consultant – Pro WFM Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. About the Role UKG Application Managed Services for WFM is seeking an experienced Senior System Consultant to join our growing team. As part of our Application Managed Services team, the Consultant will be assigned specific clients and will serve as the primary point of contact for all consulting work. Our team operates as a one-stop shop for clients, handling all escalations internally without the need for external involvement. We are looking for a candidate who can build strong relationships and partnerships with their assigned clients while delivering expert solutions and support. Additionally, the consultant should be able to act as a strategic advisor to clients and perform application optimization to ensure the best possible performance of their workforce management systems. •This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US based UKG office•

Job Responsibilities:

Hands-on configuration of UKG Workforce Central (WFC) and/or UKG Dimensions with other Enterprise applications.
Assess customer business challenges and translate them into applicable WFM solutions.
Collaborate directly with customers to align produced solutions, while also working independently to deliver results.
Deliver presentations and communicate effectively at all levels within both the customer’s organization and UKG.
Manage customer relationships, contracts, and change requests, ensuring projects are handled in a timely and professional manner.
Escalate issues to management as necessary and serve as the primary contact for client needs.
Train and mentor junior consultants in various areas of workforce management.
Contribute to contract renewals and ensure the build and maintenance of existing contracts.
Support ongoing training and skillset development by acquiring DellBoomi certification and UKG Integration certification within the first 6 months of employment, provided by the company.

Basic Qualifications:

At least 3 years implementing a UKG Workforce Management Solution or 3 years of integration/API development experience.
Proven experience working with UKG Workforce Central (WFC) or UKG Dimensions
Advanced knowledge of UKG Workforce Central and/or UKG Dimensions, particularly in scheduling, absence management, custom reporting, integrations/APIs, and HR/payroll processing.
Experience in SaaS-based systems integration or implementations.
Ability to travel up to 25%

Preferred Qualifications:

Excellent oral and written communication skills.
Ability to adapt to changing priorities and handle ambiguity.
BS/BA degree in Computer Science, Management Information Systems, or a related field
Project management experience.
Integrations experience such as WIM and Dell Boomi.
Dell Boomi Developer Certification. We are a global team servicing various industries within the US and internationally, providing significant opportunities for professional growth, including project management and consulting skills. If you are passionate about delivering high-quality solutions in workforce management and want to grow your skills further, we encourage you to apply! Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!