Employee Relations Specialist (Retail) Position Available In Essex, Massachusetts

Employee Relations Specialist (Retail) Roessel Joy Middleton, MA 01949 Overview A service and retail group North of Boston is seeking to hire an employee relations specialist. This position requires that you have worked with hourly employees. The ideal candidate will serve as a trusted advisor to store leadership, helping with workplace issues, coach managers, and ensure adherence to labor laws. If you thrive in a people-focused, fast-paced, and detail-oriented environment, we’d love to hear from you!

Responsibilities:

Be an expert for employee relations across multiple franchise locations. Handle sensitive employee concerns and workplace conflicts with professionalism and fairness. Help create a healthy, positive work culture by mentoring leaders and promoting respectful, inclusive practices. Support store managers with coaching and guidance on performance issues, disciplinary actions, and team communication. Ensure compliance with state and federal labor laws, from wage and hour requirements to leave policies and workplace safety. Regularly connect with store teams to build trust and support morale. Collaborate with HR and operations leaders to roll out employee engagement programs that make a real difference. Track trends in employee concerns and help develop proactive solutions to improve the overall work environment. Lead, support, and implement training sessions on workplace policies, employee rights, and leadership development. Travel regularly to store locations, offer in-person support, and deliver hands-on training. Qualifications Minimum of 3 years’ experience in employee relations ideally within fast-moving sectors such as food service, retail, or hospitality. Familiarity with labor laws and employment standards. Outstanding written and oral communication abilities, with the flexibility to connect effectively across diverse teams and leadership levels. Skilled at maintaining composure and confidence while communicating in challenging or sensitive situations, with all different types of individuals. Join us in creating a supportive workplace culture! AFTP123

Job Type:

Full-time Pay:

$60,000.00 – $72,000.00 per year

Schedule:

Monday to

Friday Work Location:

In person