HR Analyst Position Available In Mecklenburg, North Carolina

HR Analyst

Location:

Charlotte, North Carolina US

Requisition Number:

28492

Store Number:

HQ
8310 Technology Drive
Charlotte, North Carolina US
Full Time About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Summary:

The HR Analyst works closely with the Human Resources team, providing general HR support, including HRIS, reporting, benefits, and compensation. The HR Systems Analyst maintains data sources and platforms and provides structure and guidelines for ensuring quality data and reporting and is critical to the overall success of the HR department.

Essential Functions:

Serve as the subject matter expert for all HR systems with regard to data, data integrity, and data workflow
Lead special projects and initiatives related to HR systems, such as workforce management, systems mapping, CRM RFP, data analytics, and process improvement
Administer and provide end-user support for HR systems, including maintaining process documentation
Provide customer-friendly handling and resolution of user inquiries, questions, and problems via the HRIS ticket queue
Function as the primary point of contact for IT to vet and select HR system features and functionality
Oversee the intake process for HR data requests, ensuring efficient and effective handling of data requests from other collaborators
Create and maintain management reports, analyze, and interpret data to identify anomalies, trends, and opportunities for improvement
Develop and maintain HR dashboards, reports, and analytics to track key metrics and trends
Analyze HR data from multiple sources to identify trends, patterns, and insights that inform business decisions
Create and present comprehensive and compelling reports and presentations for HR and Senior Leadership
Monitor recurring issues, system/data or process gaps and proactively identify potential opportunities for increased efficiency and enhancements
Partner with HR team members in creating communications and training on functionality/user interface changes
Assist HR team members with creation of reports to support their day-to-day responsibilities
Conduct audits for data quality and system maintenance
Partner with HR Operations and make recommendations for data enhancements that will facilitate better reporting
Assist with HRIS data integrations and testing
Proactively identify report/dashboard opportunities to improve functional areas
Maintain an understanding of HR systems and the underlying, global business processes in order to allow for effective troubleshooting
Maintain content on the HR SharePoint site

Key Competencies:

Results oriented with strong drive to achieve goals.
Effective communication and interpersonal skills.
Ability to adapt to change and thrive in fast-paced environment.
Strong analytical and problem-solving skill with the ability to think critically and creatively about complex business problems
Strong work ethic and commitment to excellence.

Qualifications:

Bachelor’s degree in Human Resources, Data Science, Business Administration or a related field
3+ years of experience in HR systems and data analysis
Excellent written and verbal communication skills, with the ability to convey findings and recommendations
Proficiency in statistical analysis tools and software, such as Excel and Power BI
Familiarity with HR systems and databases, such as HRIS, workforce management and performance management systems
Ability to thrive both independently and collaboratively in a fast-paced environment
Ability to manage multiple priorities and projects simultaneously
Knowledge of HR policies, procedures and practices and their impact on business outcomes

Physical Demands:

This position is primarily sedentary. Applicants, with or without accommodations, must be able to sit for extended periods, as well as occasionally stand and walk. The role requires reaching, grasping, and possessing fine motor skills for typing. Additionally, candidates should be able to lift light objects, such as files, bend or stoop to access lower drawers, and have good near vision for computer work.

Work Environment:

Working primarily in an office environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time. Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.