Employee Relations/HR Policy Consultant Position Available In Wake, North Carolina

SALARY GRADE

23 Join NCAOC as an Employee Relations/HR Policy Consultant and bring your expertise to a vital role supporting a fair, respectful, and compliant workplace across the Judicial Branch. We are seeking a highly skilled professional with extensive experience to provide trusted guidance, critical analysis, and creative solutions, with the ongoing maintenance and enhancement of HR policies. This critical role requires sound judgment, strategic insight, and a deep understanding of employment practices, policies, and state and federal laws. The Employee Relations/HR Policy Consultant serves as the Equal Employment Opportunity Officer, responsible for investigating claims of discrimination, harassment, and retaliation, and for preparing and publishing the annual Equal Employment Opportunity Plan (EEOP). If you are a seasoned professional committed to upholding workplace integrity and navigating complex issues with a solutions-focused mindset, we want to hear from you. The Employee Relations/HR Policy Consultant will work closely with the Employee Relations Specialist. Your primary responsibilities include, but are not limited to the following: Counsel managers and employees on issues related to policy interpretation, employment law, regulations, and compliance situations to promote and maintain positive employee relations. Promote a positive work environment by addressing employee concerns, resolving disputes, mediating conflicts while ensuring fair and compliant practices. Provide guidance and recommendations for corrective interventions and disciplinary actions. Conduct prompt, thorough, and fair workplace investigations involving fact-gathering, analysis, and the application of relevant laws, policies, and past practices to make recommendations and reduce the risk of legal action. Coordinate with legal counsel as needed to respond to discrimination charges. Prepare comprehensive investigative reports to include findings, recommendations, and summary of relevant evidence. Maintain timely, accurate, and complete documentation of ER matters and manage the case tracking system. Craft well-structured reports, articles, and narratives that convey complex information. Conduct presentations on HR-related topics during division-specific conferences and training. Manage HR policies to comply with state and federal laws, best practices, and internal agency procedures. Introduce new policies and policy changes as needed. Collect and analyze workforce data to prepare and publish the annual EEO Plan report. Stay current with applicable human resources-related laws, regulations, and industry best practices. Edit content for the Judicial Branch intranet (JUNO). Lead special projects. Contribute employee relations content to include in the agency-wide HR newsletter. Administer the Judicial Branch employee assistance program (EAP). This position is part of a 20+ member high-performing HR work team, working closely with the Employee Relations Specialist and reports to the Human Resources Manager Senior. The work hours are generally 8:00 AM – 5:00 PM, Monday – Friday, with some flexibility. Hybrid work opportunities, which include combining on-site and remote work, may be an option after you are fully acclimated and proficient in the role. This position is based at the NC Administrative Office of the Courts with free parking. Occasional travel within the state is required. Strong analytical, problem-solving, and consulting skills are crucial for success in this dynamic role. Judicial Branch employees are eligible for the North Carolina State Government benefits package. The comprehensive collection of options including employer paid health insurance, low-cost insurance for dental, vision, and other insurance options, 12 paid holidays, generous vacation and sick leave accrual, and retirement benefits. Benefit offerings depend on employment status. See the Benefits Eligibility Chart for more information.

Knowledge of:

Federal and State employment laws; Judicial Branch and HR policies and procedures; principles of dispute resolution and mediation; the North Carolina court system; and policy creation and management.

Skills in:

Microsoft Word, Excel, PowerPoint; Applicant Tracking Systems (preferably NeoGov); Integrated HR-Payroll System; writing and editing; and data management.

Ability to:

effectively and sensitively respond to employee relations/EEO issues; cultivate working relationships with hiring authorities and managers to clearly understand circumstances related to personnel problems; effectively communicate both orally and in writing with employees and managers about difficult personnel issues; clearly and concisely write and edit reports, policies, spreadsheets, and presentation materials; develop and present training curricula for employees and managers; utilize human resources systems to gather employment data; analyze data and manage large data sets; interview individuals to obtain relevant information for investigations; prepare and publish HR reports, policies, and web-based HR content; understand complex systems and relationships; and make decisions requiring a high degree of judgment. Graduation from a four-year college or university, preferably with course work applicable to human resources management, and four (4) years of experience involving the application and interpretation of employment laws and policies as related to employee/employer issues; or equivalent combination of training and experience. Management prefers candidates with seven (7) or more years of demonstrated experience in these areas: advanced conflict resolution, mediation, management consulting, disciplinary action administration, EEO investigations and reports, ADA and reasonable accommodations, drafting and revising policies and work-related publications, training delivery/presentation skills. Management also prefers candidates with the ability to analyze complex personnel problems, lead projects, and advise judicial officials with regard to HR best practices. Mediation certification is a plus. Attach cover letter and résumé. Our facility is close to I-40 and convenient to all the Research Triangle area has to offer. Campus Amenities 17.5 Acre Campus 180,000 SF Building Ample Free Parking Full Service Cafeteria Patio Dining Health & Wellness Benefits Modern Fitness Center Yoga & Pilates Classes Walking Trail CPR Training Annual Flu Shot Clinic for Employees and Families Wellness Fair Agency Softball Team Lunch & Learn Programs Employment Benefits Generous Insurance Options Retirement Package (purchase option for other government plans) Flexible Benefits Package 401(k) Vacation & Sick Leave Longevity Program Service Awards Come join a great team! Learn more about the NC Administrative Office of the Courts here: http://www.nccourts.org/Careers

INSTRUCTIONS

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted. Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings. It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications. •NOTE• Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted. Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627. All NC Judicial Branch agencies are Equal Opportunity Employers. The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links: E-Verify Participation E-Verify Participation (Spanish) Right to Work Right to Work (Spanish) Dominikii Coleman NC Administrative Office of the Courts Human Resources Division https://www.nccourts.gov/about/about-judicial-branch/careers