HR Shared Services Analyst Position Available In Wilson, North Carolina

HR Shared Services Analyst Alliance One International, Inc. 2400 Stantonsburg SE Road, Wilson, NC 27893 Company Overview Alliance One International, Inc. is a leading independent leaf tobacco merchant with a rich history stemming from the merger of DIMON Incorporated and Standard Commercial Corporation. With over 200 years of combined experience, we focus on serving the world’s largest cigarette manufacturers while providing agronomy expertise in developing markets. Summary The HR Shared Services Analyst (North America) is responsible for providing centralized human resources support to employees and managers across the North America region (Canada, Guatemala, and the United States). This role plays a key part in ensuring the efficient delivery of HR services including employee data management, payroll processing, benefits administration, and employee/manager inquiries, amongst others. The HR Shared Services Analyst will also contribute to process improvement initiatives and ensure compliance with organizational policies and legal regulations.

Responsibilities Employee Data Management:

Maintain and update employee records in the HR system (ORACLE Fusion HCM), ensuring data accuracy and confidentiality, including processing terminations, uploading documents, and approving scheduling, manager, or badge changes. Participate in the employee lifecycle processes, including onboarding, transfers, and offboarding. Collaborate with HR teams to ensure data consistency and compliance with legal requirements. Support your HR Shared Services colleagues (Benefits, Compensation, Payroll, and Talent Acquisition) and HRBP’s when needed. Organizational chart administration. Coordination of our corporate recognition program. HR Service Delivery Serve as the first point of contact for employee inquiries regarding HR policies, procedures, and benefits. Provides back up coverage as needed. Provide support through multiple channels (i.e., email, phone, mail, etc.) to resolve employee issues efficiently. Escalate complex cases to HR colleagues, HRBP’s or management when necessary. Compliance And Auditing Ensure that all HR processes comply with federal, state, and local employment laws. Support internal and external audits by providing necessary documentation and reports. Assist with maintaining up-to-date knowledge of employment laws and regulations. Manage I9 verification process/employment verifications while maintaining HR records. Requirements Associates’s degree in business administration, accounting, finance, economics, Human Resources or related field required. Prior experience in HR Operations, HR Shared Services (HRSS), Global Business Services (GBS) or payroll preferred. Experience with ORACLE Fusion HCM preferred. ADP Workforce Now payroll experience a plus.

PHR, SHRM -CP

Certification preferred. Ability to demonstrate sound judgement and effective communication skills (written and verbal). Strong attention to detail and accuracy. Excellent analytical, problem-solving and technical skills. Proficiency in MS office. Strong organizational skills with the ability to prioritize responsibilities and function with minimal supervision. Exceptional customer service and communication skills. Ability to handle sensitive and confidential information with extreme professionalism and discretion Ability to multi-task and remain calm while working under the pressure of deadlines in a fast-moving environment. 2-4 years of experience in HR operations. If you are passionate about human resources and want to make a meaningful impact within a dynamic organization, we invite you to apply for the HR Shared Services Analyst position at Alliance One International, Inc. Join us in shaping the future of our workforce!

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person