Staffing Coordinator Position Available In Wilson, North Carolina

Job Description:

We are currently seeking a CNA for a Staffing Coordinatorposition in the Wilson Office. Hours are Monday Friday 8am 5pm.

Excellent Benefits, we offer health insurance, and 401k Full-timeand or part-time position.

Action Health Staffing & Home Care Services Job Description:

Health Services Manager Education:

High School Diploma or

GED POSITION SUMMARY

Ability to lead a group to a common goal. Ability to work with adiverse group of people and communicate effectively. Ability tomaintain a mature problem solving attitude under stressfulsituations and make sound business decisions. Basic activitiesinclude recruitment, interviewing, screening and placement ofstaff. Coordination of employee schedules as it relates to theApproved Care Schedule and Plan of Care. Processing and maintainingpaperwork (paper and computer based) in accordance with State /Federal laws and in compliance with Action Health Staffingpolicies. Provide direct care to clients when needed orrequested. Greet visitors, receive incoming telephone calls and faxtransmissions. Transfer calls and faxes appropriately. Maintain awelcoming and clean environment.

Reports to:

Directly – Corporate Support Specialist Indirectly – Registered Nurse / Sr.

Vice President Supervises:

HHA’s, PCA’s, Homemakers, Field Staff

QUALIFICATIONS

Current or Past CNA/HHA certification preferred or experienceworking in a health care environment. Time management, organizational skills, and ability to functionwith minimal direction. Experience working with staffing and scheduling preferred;preferably within a health care setting. Current knowledge or ability to learn and comply with all stateand federal employment laws and AHS policies. Effective communication skills (verbal and written),documentation skills, interpersonal skills, and problem-solvingskills. Ability to be trained and comply with all regulatoryrequirements for personnel in home health care. Excellent telephone, communication, interpersonal, anddocumentation skills. Computer literate and ability to work effectively withcompanies computer programs.

ESSENTIAL FUNCTIONS/AREAS OFACCOUNTABILITY

Greet all visitors and answer incoming calls in a pleasant andproper manner with a welcoming demeanor and direct them to theappropriate person or department. Maintain confidentiality and assure documents are secured inappropriate areas / comply with HIPAA. Maintain a professional demeanor at all times. Do not partakeor initiate inappropriate conversations / be a team player. Personal calls and personal texting need to occur only in anemergency situation while in the office. Assure that cases are staffed with appropriately credentialedstaff and within established time frames. Complete documentation timely (paper and automatedsystem). Provide appropriate notification of schedules to employee,client, or outside business. Monitor overtime which must have prior approval fromsupervisor. Rotate with other HSM’s being on call during non-office hoursand handle those functions effectively. Personally fulfill in-home staffing needs as required orrequested. Render hands on care. Verify the required staffing services are rendered eachday/week according to the Plan of Care/ACS. Assure the completion of all clerical functions such as theproper filing of timesheets, data entry, etc. Assist in the review timesheets to ensure accurate serviceswere provided. Familiarize self to client and staff charts so documentationcan be located upon request. Plan, direct, and participate in recruitment and retentionfunctions. Accept and review applications, run proper checks, interviewapplicants, and input into the system. Provides direction to field staff and communicates withsupervisors as needed to assure safe and effective coverage ofclient needs. Assign fully screened agency staff to clients as directed bythe care plan and service request. Assure employees receive complete and accurate directions andinformation about client needs. Notify client of staffing changes and monitor employeeperformance in areas of dependability, responsiveness, timeliness,and client concerns. Respect Patient Bill of Rights. Carry out the evaluation and performance review of fieldstaff. Utilize Call Logs daily and when on call and maintain accordingto policy. Follow up with employee on scheduling problems. Determine hiring needs and follow through with supervisorregarding any staffing shortages. Minimize substitution of employee to maximize continuity ofcare. Maintain adequate numbers of available on-call staff. Keep nursing staff apprised of any changes in clientsconditions / needs / or request. Provide consultation and disciplinary action paired withrequired documentation when warranted. Monitor and assist in managing all in-service needs andrequirements for staff. Responsible to alert staff regarding the need for any and allpersonnel file items. Maintain all time sensitive information in anup to date form and information kept in employee files and enteredinto the computer system. Maintain the On Call book with complete and accurateinformation. Maintain confidentiality and safeguard all patientinformation. Respect the confidentiality of information in both client andemployee records. Share information in accordance with agency policies. Perform duties in compliance with state / federal laws and inaccordance with AHS policies and procedures. Attend meetings and educational programs as required. Maintain a professional stance within the community andthroughout social network platforms. Participate in the agency’s ongoing quality improvementactivities. Review client service hours weekly and follow-up with staff,nurse and client. Perform other related job duties and responsibilities asassigned by your supervisor. Run all monthly required reports and log / fileinformation. Notify manager immediately regarding any personal disciplinaryactions in regards to your professional license, driver’s licenseor any facet that would impact your employment status. _ Signature / Date AHS Representative / Date