Special Projects – Human Resources Position Available In Erie, New York

Job Order Number:

NY1539096

Job Title:

Special Projects

• Human Resources

Company:

SUNY Erie Community College Location:

Williamsville, NY

Salary:

$60,000.00 to $75,000.00 Yearly

Education:

Bachelor’s Degree

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

 Williamsville. SUNY Erie. Special Projects

• Human Resources. $60,000
• $75,000/year.

Posting Closing Date:

July 24, 2025 JOB

DESCRIPTION OVERVIEW

The HR Special Projects & Employee Relations Specialist plays a pivotal role in enhancing the employee experience through strategic benefits support, supporting employee relations investigations, addressing employee concerns, and assisting managers in providing effective employee feedback.

DISTINGUISHING FEATURES OF THE CLASS

This role is designed for an HR professional with a strong focus on HR operations, standardized processes and accountability to internal service level agreements. The position also supports compliance efforts and contributes to data-driven decision-making through the tracking and analysis of HR metrics and employee relations trends.

TYPICAL WORK ACTIVITIES

• Benefits Navigation & HR Operations
• Partner with the Director of Human Resources to develop and implement employee self-service tools for navigating benefits, payroll, and other HR operations.
• Serve as a point of contact for complex benefits-related inquiries, ensuring employees receive timely and accurate information.
• Identify and address gaps in benefits communication and access, enhancing the overall employee experience.
• Assist in managing leave requests and accommodation requests; ensure timely completion of forms to maintain compliance and consistency
• Process, maintain, and track waiver requests (211, B140, tuition, etc.)
• Employee Relations & Performance Management
• Support employee relations efforts by addressing concerns, facilitating resolutions, and promoting a respectful and compliant work environment.
• Assist supervisors in delivering effective employee feedback, developing performance improvement plans (PIPs), and navigating challenging performance or conduct issues to support employee accountability and growth.
• Project & Workflow Coordination
• Monitor timelines and deliverables for HR initiatives and special projects.
• Maintain project documentation, including status updates, stakeholder communications, and resource tracking.
• Support the implementation of new HR systems or tools by coordinating testing, training, and user support when applicable

KNOWLEDGE, SKILLS AND ABILITIES

• In-depth knowledge of employee benefits programs, compliance requirements, and HR operations.
• Strong understanding of employee relations practices and conflict resolution strategies.
• Experience with HR data analytics, reporting tools, and workforce planning.
• Excellent communication and interpersonal skills, with the ability to support employees with empathy and professionalism.
• Strong project management and organizational skills, with the ability to manage multiple priorities effectively.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR project or program management.

PREFERRED QUALIFICATIONS

• A masters degree Contact Human Resources at (716) 851-1840 with any questions.

Notice of Non-Discrimination SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. Follow link for complete job description and to apply online: https://ecc.wd5.myworkdayjobs.com/en-US/CareerOpportunities/job/North-Campus

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