Workforce Operations Specialist Position Available In [Unknown county], New York

NY, USA | Hourly | 24.00-27.00 per hour | Full Time |

Full Benefits Now Hiring:

Workforce Operations Specialist Location:

Rochester, NY |

Salary:

$24-$27/hour |

Schedule:

Full Time |

On-Site Role Department:

Workforce Operations Do you have a knack for problem-solving, a love for data, and a drive to help teams work smarter? Lifetime Assistance is looking for a Workforce Operations Specialist to join our team and play a key role in making sure our workforce runs efficiently and effectively. At Lifetime Assistance, we support people with developmental disabilities to live with dignity and independence. Behind that mission is a dedicated team-and your work will help make sure that team has the right people in the right places at the right time.

What You’ll Do:

As a Workforce Operations Specialist, you’ll be the go-to person for scheduling support, workforce data, and operational insights. This is a fast-paced, highly collaborative role where no two days are the same.

Responsibilities include:

+ Monitor schedules and staffing needs across our sites to ensure adequate coverage + Analyze workforce data-track trends, flag challenges, and offer actionable insights + Support managers with staffing strategies, schedule adjustments, and policy compliance + Collaborate with finance and operations to align staffing with budgets + Train and support teams in using scheduling tools and following best practices + Provide after-hours support on a rotating on-call basis + Participate in special projects that improve systems, compliance, and service quality

What You Bring:

+ High school diploma (or equivalent); college coursework in human services a plus + Experience creating and managing staff schedules + Strong computer skills, especially with Excel, Outlook, and scheduling systems (UKG experience a bonus) + The ability to communicate clearly, troubleshoot problems, and work well across departments + A sharp eye for data, trends, and opportunities to improve how things work + Must meet Lifetime Assistance’s Vehicle Operator Requirements Why Join Us? + Mission-driven work that directly supports care and quality of life for individuals with disabilities + A collaborative, supportive team where your ideas are valued + Opportunity to grow and contribute to innovative workforce solutions + Competitive pay and meaningful impact If you’re ready to use your skills to help an organization operate at its best-and make a difference while doing it-we’d love to hear from you. Apply today and help shape the future of care at Lifetime Assistance.