Human Resources (HR) Rep II Position Available In Allegheny, Pennsylvania

Description We are looking for a skilled and resourceful Human Resources (HR) Representative II to join our team on a long-term contract basis. In this role, you will handle complex HR-related inquiries and processes, ensuring accurate interpretation of policies, payroll matters, and employee relations concerns. This virtual position offers an opportunity to collaborate with multiple HR departments while enhancing team alignment and service quality.

Responsibilities:

• Address and resolve escalated HR inquiries, including complex payroll and tax-related matters, while interpreting company policies and guidelines.
• Investigate and resolve unique employee relations issues, ensuring compliance with service level agreements (SLAs) and HR standards.
• Collaborate with HR Advisors and other departments to streamline processes and enhance team alignment.
• Lead the support and integration of new services and projects across designated departments.
• Update and maintain departmental databases to improve efficiency and empower HR Advisors to manage inbound inquiries effectively.
• Identify opportunities for team training and knowledge-sharing to improve overall service quality.
• Evaluate existing processes and recommend improvements to optimize resource utilization.
• Provide guidance and support to less experienced representatives and new team members as required.
• Ensure consistent attendance, including availability for nights, weekends, and overtime when necessary.
• Perform additional duties and responsibilities as assigned to meet organizational needs. Requirements
• Minimum of 2-5 years of experience in human resources or related fields.
• Strong communication skills with the ability to handle complex inquiries and deliver resolutions.
• Proficiency in HR administration, including payroll, policy interpretation, and employee relations.
• Experience with database management and process improvement initiatives.
• Ability to work collaboratively with HR departments and business partners to achieve team alignment.
• Knowledge of service level agreements (SLAs) and HR systems.
• Flexibility to work variable schedules, including nights, weekends, and overtime.
• Proven track record of punctuality and consistent attendance.

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .