Call Center Workforce Management Specialist Position Available In Lehigh, Pennsylvania
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Company:
Monster jobs
Salary:
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Job Description
Job Description:
SOFT’s client, a leading organization based in Allentown, PA, isseeking a Call Center Workforce Management (WFM) Specialist tosupport real-time queue and staffing management across bothinternal and vendor call center teams. This is a remote role withlong-term contract potential.