Coordinator I, Employee Relations Position Available In Knox, Tennessee

Coordinator I, Employee Relations
Job Description
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to .
Job Description
The purpose of this job is to perform essential clerical and administrative functions for the Employee Relations Services team.
Provide administrative support to the team
Create and assign cases to ERS team members
Collaborate with ERS Specialists to resolve team member and guest issues.
Monitor various email boxes (ERS, background check, PFJ Listens, SNOW); create cases in Navex and respond to inquiries
Monitor and review background and MVR results; escalate when necessary; create weekly background check failure report; aid with annual MVR process and reporting
Update the alignment each month and locations each quarter
Compile weekly compliance reports related to corrective action and background check
Aid with the planning of orientation for new hires, annual ERS team meetings and other meetings as needed
Compile document requests as they relate to employee relations, DOL, EEOC and litigation threats
Arrange conference, meeting, and travel reservations
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
All other duties as assigned
Qualifications
High school diploma or equivalent certificate required
Associate or bachelor’s degree preferred
Minimum one year’s experience working in an office setting preferred
Basic Microsoft Office skills required; intermediate skills preferred
Strong Microsoft Excel skills required to include advanced formulas, pivot tables and graphs
Good written and verbal communication skills
Ability to work and complete tasks in a fast-paced, dynamic environment
Strong organizational skills with attention to detail and accuracy
Ability to work as a member of a team as well as independently
Good problem solving skills
Ability to adjust to changing circumstances and priorities
Demonstrate integrity and ethical behavior including but not limited to confidentiality
Additional Information
Travel less than 5%
General office work requiring sitting or standing for long periods of time
Able to lift up to 30 lbs
Able to work evenings, weekends and odd hours as needed
38124
Application Instructions Knoxville, TN

Posted:

5/6/2025

Job Status:

Full Time
Job Reference #: 9bb7bde4-3622-4419-b05b-537bf027fa61