LHUO Manager, Human Resources Position Available In Orange, Florida

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who we are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What we offer:

Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more Universal Park theme park tickets Discounted dry cleaning What we are looking for: A highly motivated and experienced Human Resources Manager to support a key functional division within our multi-property hotel environment.

As the dedicated HR business partner for this division, you will oversee the day-to-day execution of HR operations, working closely with the centralized shared services team and division leadership. This role focuses on ensuring smooth, efficient delivery of core HR processes, with an emphasis on team member engagement, employee relations, compliance, and performance support.

Who you are:

Committed to fostering a positive, inclusive, and high-performing workplace culture.

• Detail-oriented and dependable, with the ability to manage a broad range of day-to-day HR responsibilities independently and effectively.
• A strong communicator with the ability to build trusted relationships across all levels of the organization.
• Experienced in employee engagement, performance support, and HR compliance.
• Comfortable operating in a shared services environment, collaborating closely with centralized HR teams while managing local HR needs.
• Approachable and solution-oriented, with a strong sense of ownership and accountability for resolving employee and operational HR issues quickly and effectively.

What you will do:

Serve as the primary HR contact for your assigned functional division, supporting team members and leaders across multiple HR disciplines.

• Collaborate with the centralized shared services teams to ensure seamless HR service delivery.
• Partner with leadership to understand business goals and align HR strategies to support division objectives.
• Lead team member relations efforts, investigating concerns, resolving conflicts, and advising on policies and best practices.
• Champion team member engagement initiatives, working closely with leadership to implement programs that promote a positive employee experience and high morale.
• Guide managers through performance management processes including coaching, performance reviews, and development planning.
• Support on boarding and off boarding processes, ensuring a consistent and positive team member life-cycle experience.
• Monitor compliance with employment laws, regulations, and internal policies; serve as a resource on HR policy interpretation.
• Provide insights and reporting to leadership on key HR metrics including turnover, engagement, and workforce trends.
• Maintain accurate and confidential employee records and manage administrative HR duties as needed.

Your experience includes:

3 years of functional HR experience across core HR areas (e.g., employee relations, on boarding, compliance, engagement)

• In-depth knowledge of employment laws, HR policies, and compliance practices required.
• Demonstrated ability to partner effectively with leadership to drive HR initiatives aligned with business goals required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint required.
• Previous experience with HRIS systems; Workday experience required.
• Bilingual in English, Spanish and/or Creole is a preferred.

Physical Requirements R=Regularly F=Frequently O=Occasionally Sitting F Walking F Standing F Bending O Squatting O Climbing O Kneeling O Twisting O Lifting O Reaching O Controlling Foot Controls N/A Speaking R Seeing (with correction) R Written communications R Hand manipulation N/A Special visual/auditory req.

N/A Category III:

Tasks involve no exposure to blood fluids, or tissues. Category I tasks are not condition of employment Overtime or extended hours when required; this is not a remote position Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.