Operations Manager Position Available In Coweta, Georgia

Operations Manager
Operations Management
Newnan
, GA
MAU is hiring an Operations Manager in Newnan, GA. The Operations Manager oversees staffing, recruiting, and onsite operations for MAU branches outside regional leadership, ensuring strategic client service, team management, and efficient resource allocation to meet customer and business goals.
Benefits Package
Competitive Compensation Package
Medical, Dental, and Vision Benefits
Paid Holidays (11)
Paid Vacation
Great work environment
Employee Assistance Program (EAP)
Care Partners Program
Health Club Reimbursement Program
Additional supplemental benefit programs
401k
Salary Continuation
Educational Reimbursement
FMLA available after 12 months of service
Shift Information
Monday-Friday | 8:00 AM – 5:00 PM
Periodic nights and weekends as needed
Career Path
On-site Manager
Sr. Operations Manager
Director of Talent Services
Other Corporate Support Functions
Required Education and Experience
4 year degree OR High School Diploma/GED with 6+ years of professional work experience in HR, business management, account management, or staffing environment
Hiring experience and a basic understanding of HR policies
2+ years of management/supervisory experience
Experience working in strategic B2B client facing roles
Experience with Microsoft Office Suite
Preferred Education and Experience
4-year degree in Management or Human Resources
3+ years of professional work experience in HR or staffing environment (ideally with high volume, industrial/manufacturing clients)
8+ years of related experience and/or training
Senior HR certification (SHRM-SCP or SPHR)
Staffing industry, manufacturing HR, or production supervisor experience
Experience working with an applicant tracking system (ATS)
Root cause analysis training
Experience with and skilled in data analytics
Experience with business intelligence software (e.g. DOMO)
Experience with Applicant Tracking Software (e.g. Bullhorn)
General Requirements
Ethical Conduct
Personal Effectiveness and Credibility
Communication and Presentation Skills
Strategic Thinking and Decision Making
Project and Time Management
Strong Leadership and Collaboration
Customer/Client Focus
High level of professionalism
Ability to resolve conflicts and manage challenging situations
Proficiency in MS Office and data analysis
Essential Functions
Maintain consistent communication with customers to provide updates on account activity, strategy, and service performance, ensuring exceptional customer satisfaction.
Lead all staffing decisions, including hiring, onboarding, coaching, performance evaluation, discipline, and terminations for associates, internal staff, and onsite personnel.
Enforce and communicate company policies and procedures to ensure compliance across teams.
Own and drive recruiting performance by reviewing and communicating Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) with team members.
Hold staff accountable for meeting daily, weekly, and monthly performance standards, KPIs, and OKRs.
Supervise and support the staffing team, including Staffing Specialists, Recruiting Coordinators, Interviewers, Receptionists, Onsite Leaders, Branch Coordinators, and Sr. Staffing Specialists.
Manage all aspects of branch operations, including but not limited to:
Budget and P&L oversight
Data integrity and accurate entry
Adherence to Applicant Tracking System (ATS) processes
Job order and applicant flow management
Orientation, interviewing, screening, and sourcing
Documentation verification, drug screening, and background checks
Counseling, investigations, and terminations
Client account management and communication
Internal and client-facing audits
Payroll, billing, and vendor relations
Ensure consistent execution of operational strategies across client sites, including supporting or substituting for onsite management when necessary.
Promote a strong safety culture by identifying risks, resolving unsafe conditions, and driving safety initiatives.
Conduct daily staff meetings to align team goals, priorities, and responsibilities.
Develop and maintain standardized orientation programs tailored to individual client expectations.
Partner with Recruitment Marketing to sustain applicant flow through targeted advertising, recruiting source development, and campaign performance analysis.
Collaborate with Business Development to support new client discovery, onboarding, and relationship management.
Assist in drafting proposals and service agreements for new and renewing clients.
Configure and maintain accurate pay and bill rates in system records.
Participate in client business review meetings to evaluate performance data and optimize service delivery.
Conduct performance reviews, monitor KPIs/OKRs, and assess team effectiveness.
Resolve client billing issues related to invoicing and nonpayment.
Develop branch operating budgets in coordination with the Director and Division VP.
Represent MAU in civic and community events to support employer branding and engagement.
Complete monthly compliance audits on new hire documentation to ensure accuracy and policy adherence.
Work Environment and Physical Demands
Work performed in both administrative office and client manufacturing environments
Use of standard office equipment (computers, phones, copiers, etc.)
Exposure to non-temperature-controlled or GMP environments
May encounter industrial equipment and heavy power vehicles
Physical Requirements
Ability to lift 10-25 lbs occasionally
Ability to sit or stand for up to 8 hours
Ability to sit for up to 8 hours
Ability to walk in a manufacturing environment for up to 8 hours on occasion
Ability to walk up and down stairs
Travel
15-20% travel required, primarily local to client sites
Minimal overnight travel