Regional Operations Manager (NJ) Position Available In Hudson, New Jersey

Regional Operations Manager (NJ) Total Orthopedics & Sports Medicine Bayonne, NJ 07002 Company Overview Total Orthopedics & Sports Medicine is a leading provider of orthopedic care in Long Island, dedicated to helping patients return to their active lifestyles. With multiple state-of-the-art facilities, we offer exceptional orthopedic care through highly awarded specialists and surgeons. Regional Operations Manager (NJ) Responsible for all operations, including P&L responsibility, for assigned New Jersey locations including staffing, financial, clinical, and administrative performance and project management to achieve maximum performance and expense control. Establishes work procedures and standards to improve location and regional operation efficiencies and effectiveness and provide recommendations for strategic planning. Works directly with leadership, providers, clinic team members, corporate resources, and partners to achieve high quality care, exceptional service, and financial goals.

JOB REQUIREMENTS

Education Master’s Degree in a related discipline required Experience 5+ years of experience managing multiple sites preferred. Required Licenses/Certifications Current state Driver’s License; Valid and in effect Motor Vehicle Insurance Additional Knowledge, Skills and Abilities Required Ability to bring the Total Orthopedic vision and mission to life and show team members how their work connects to them. The ability to set goals and communicate a plan of action. The skill to empower team members to deliver results. The ability to communicate information through written and verbal means. The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. The ability to provide customer service to patients and other customers. The ability to effectively plan and delegate the work of others. Knowledge of healthcare compliance policies, practices and systems.

Responsibilities include:

Responsible for P&L of assigned centers within the New Jersey region including appropriate staffing levels for Medical Assistants, Medical Receptionists, and other center operations staff; includes, but not limited to oversight and primary responsibility for the staffing model and scheduling. Ensure proper development of human capital in collaboration with Human Resources to interview and strategically hire new team members to increase quality of hire and provide appropriate staffing options for each assigned center. Responsible for team management activities, including but not limited to staffing, training, performance evaluations, tracking and approving payroll timecards and PTO requests, etc. Responsible for achieving and exceeding budget targets for each assigned center and region by managing and reducing operational expenses and achieving maximum staff productivity. Maintain strict confidentiality for EMR, medical records and other patient and team member data, as required per compliance and regulatory rules and expectations. Work in partnership with the Marketing team to maximize marketing effort/spend and increase visibility and a positive community presence for the centers. Identify outreach possibilities to drive volume and establish a positive community profile for the locations. Manages performance across all locations and upstream report KPI meetings on metric improvement. Ensure high quality patient care is provided; follow up with patients escalated customer service regarding quality-of-care concerns. Responsible for managing market-wide initiatives, including project management and outcome assessment. Responsible for project management and build out of construction and location/market expansion throughout the state of New Jersey, where assigned. Other duties as assigned .

Job Type:

Full-time Pay:

$85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed Ability to

Commute:

Bayonne, NJ 07002 (Required) Ability to

Relocate:

Bayonne, NJ 07002: Relocate before starting work (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person