Director, Change Management & Employee Comms – Remote Position Available In Montgomery, Pennsylvania

Job Description:

At Spring Health, we’re on a mission to revolutionize mentalhealthcare by removing every barrier that prevents people fromgetting the help they need, when they need it. Our clinicallyvalidated technology, Precision Mental Healthcare, empowers us todeliver the right care at the right time—whether it’s therapy,coaching, medication, or beyond—tailored to each individual’sneeds. We proudly partner with over 450 companies, from startups tomultinational Fortune 500 corporations, as a leading provider ofmental health service, providing care for 10 million people. Ourclients include brands you use and know like Microsoft, Target, andDelta Airlines, all of whom trust us to deliver best-in-classoutcomes for their employees globally. With our innovativeplatform, we’ve been able to generate a net positive ROI foremployers and we are the only company in our category to earnexternal validation of net savings for customers. We have raisedcapital from prominent investors including Generation Investment,Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more.

Thanks to their partnership and our latest Series E Funding, ourcurrent valuation has reached $3.3 billion. We’re just gettingstarted—join us on our journey to make mental healthcare accessibleto everyone, everywhere. We’re looking for a bold, decisive, andinspiring change leader who can do it all: build trust with execs,craft messages that move hearts and minds, and lead employeesthrough fast-paced transformation without breaking a sweat.

Reporting to the VP of Organizational Excellence, you’ll be ourgo-to for leading enterprise-wide employee communications andcomplex changes, blending strategy and execution in one high-impactrole. If you love chaos, clarity, and communication equally—we wantyou.

What You’ll Do:

Lead the company-wide change managementstrategy that helps our employees navigate and embraceorganizational transformation with clarity, energy, and confidence.

Partner directly with our C-Suite and Extended Leadership Team toidentify and drive high-impact communication strategies for keybusiness priorities and organizational changes. Lead the planning,communication, and rollout of complex, high-impact changes acrossthe company. Maintain and evolve our internal communicationsinfrastructure (e.g., our intranet, Slack channels, Rewatch,newsletter) to maximize relevance, reach, and connection in ahybrid workplace. Serve as a strategic advisor and thought partnerto executive leaders and people managers, equipping them with themessaging, tools, and guidance they need to lead throughcomplexity. Ensure change and communications plans are embeddedacross critical People-led initiatives, including DEI, TotalRewards, Org Design, Performance Enablement, and Policy. Championvisibility and storytelling across the organization—surfacing thestories and strategies that connect our team to our mission andvision. Lead with urgency, courage, and clarity in times of changeor ambiguity—whether you’re building a comms plan or jumping into acrisis moment. Regularly measure impact and improve effectivenessthrough feedback loops, usage data, engagement analytics, andemployee input.

What Success Looks Like:

Clear, concise change andcomms plans embedded into 100% of enterprise initiatives. Internalcomms channels have 70% open/view rates and are seen as trustedsources of truth. 75% satisfaction from ELT and People teamstakeholders on comms/change partnership. Employee engagement datathat reflects clarity, confidence, and readiness during change.

Employee engagement data that reflects Internal communications feelproactive, coordinated, and human.

What You’ll Bring:

7 years inchange leadership roles, organizational development, or employeecommunications roles in fast-paced, high-growth environments.

Proven experience leading enterprise-wide change efforts with highvisibility and impact. Outstanding ability to speak and write in away that is clear, commanding, and human. Deep understanding ofchange management principles (Prosci, Kotter, or similar) and asharp instinct for how to adapt them in real life. Strategicthinker who thrives in ambiguity and acts fast without sacrificingquality. Highly trusted by executives. Credible, influential, andcalm under pressure. Track record of building systems andframeworks while rolling up your sleeves to execute.

Comfort withbeing front-and-center:

you dont wait for the brief, you create it.

Naturally persistent and resilient—can juggle multiple complexpriorities without getting stuck in the weeds. Passionate aboutemployee clarity, communication, and connection. Bonus points forchange management certification. The target base salary range forthis position is $173,110-$216,390, and is part of a competitivetotal rewards package including stock options and benefits.

Individual pay may vary from the target range and is determined bya number of factors including experience, location, internal payequity, and other relevant business considerations. We review allemployee pay and compensation programs annually using RadfordGlobal Compensation Database at minimum to ensure competitive andfair pay. Benefits provided by

Spring Health:

Note:

We have evenmore benefits than listed here and below, your recruiter willprovide more in-depth information as you continue in the interviewprocess. Benefits are subject to individual plan requirements andeligibility criteria. Health, Dental, Vision benefits start on yourfirst day at Spring. You and your dependents also receive access toOne Medical accounts HSA and FSA plans are also available, withSpring contributing up to $1K for HSAs, depending on your plantype. Employer sponsored 401(k) match of up to 2% for retirementplanning A yearly allotment of no cost visits to the Spring Healthnetwork of therapists, coaches, and medication management providersfor you and your dependents. We offer competitive paid time offpolicies including vacation, sick leave and company holidays. At 6months tenure with Spring, we offer parental leave of 18 weeks forbirthing parents and 16 weeks for non-birthing parents. Access toNoom, a weight management program—based in psychology, that’stailored to your unique needs and goals. Access to fertility caresupport through Carrot, in addition to $4,000 reimbursement forrelated fertility expenses. Access to Wellhub, which connectsemployees to the best options for fitness, mindfulness, nutrition,and sleep in one subscription Access to BrightHorizons, whichprovides sponsored child care, back-up care, and elder care Up to$1,000 Professional Development Reimbursement a year. $200 per yeardonation matching to support your favorite causes. Not sure if youmeet every requirement? Research shows that women and people fromhistorically underrepresented communities often hesitate to applyfor roles unless they meet every qualification compared to othersimilarly-qualified candidates. At Spring Health, we are committedto fostering a workplace where everyone feels valued, empowered,and supported to Thrive. If this role excites you, we encourage youto apply. Spring Health is proud to be an equal opportunityemployer. We do not discriminate in hiring or any employmentdecision based on race, color, religion, national origin, age, sex,marital status, ancestry, disability, genetic information, veteranstatus, gender identity or expression, sexual orientation,pregnancy, or other applicable legally protected characteristic. Wealso consider qualified applicants regardless of criminalhistories, consistent with applicable legal requirements. SpringHealth is also committed to providing reasonable accommodations forqualified individuals with disabilities and disabled veterans. Ifyou have a disability or special need that requires accommodation,please let us know.