Training and Development Manager (Pullmantur Cruises) Position Available In Miami-Dade, Florida

Job Description:

Combine your experience and sense of adventure by joining ourexciting team of employees working onboard our ships at sea. At Pullmantur, we believe that the best cruise experience starts atthe heart of our crew members! As a leader in the cruise industry,Pullmantur is continuously expanding and seeking dynamic,energetic, experienced professionals to join our team. With acontinuously growing fleet of ships visiting over twenty countries,each offering adventurous ways to explore the globe, this is agreat opportunity to let your career set sail. Under the supervision and direction of the Human Resources Manager,the Training and Development Manager is responsible for serving asan internal business consultant with shipboard management byleading, managing, and supporting the non-technical shipboardtraining and development functions onboard the ship; includingconducting training needs analysis; providing personal developmentplanning and coaching; providing ongoing support and administrationfor the shipboard training function; and delivering instructor-ledtraining. This position serves as a coach, mentor, consultant andambassador of the Pullmantur Brand.

Career snapshot:

• In accordance with Pullmantur ?Getting on Board? Handbook, eachemployee conducts oneself in a professional and courteous manner atall times. This consists of physical and verbal interactions withguests or fellow shipboard employees and/or in the presence ofguest contact and crew areas
• Facilitate a culture of commitment to the company?s values,standards, operating philosophies and overall business strategy
• Provide professional consultation in an effort to maintain thequality, effectiveness and consistency of training and developmentprograms
• Support the Human Resources Division in aspects of crewactivities and administration
• Conduct training and development needs assessments to identifyperformance gaps and implement training solutions to maximizeperformance in consideration of crew surveys and feedback
• Support and coach supervisors and managers in the facilitation ofon-the-job and non-technical skills training including computerbased classroom learning sessions
• Support and ensure the update and the maintenance of trainingrecords tracking database to ensure compliance with company andregulatory training requirements
• Work closely with Human Resource Manager in support of YGWP (YouGrow With Pullmantur) process, succession planning, career pathsand tracking toward the development of employees for promotionalopportunities