Manager, Learning and Engagement Position Available In Orange, Florida

Manager, Learning and Engagement

GOODWILL INDUSTRIES OF CENTRAL FLORIDA

Orlando, FL Job Details Full-time Estimated:

$64.5K – $75.7K a year 1 day ago Benefits 403(b) matching Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Microsoft Outlook Management Articulate storyline Curriculum development Adobe Captivate Leadership development Master’s degree Driver’s License Bachelor’s degree Organizational skills Computer skills Organizational development strategy Business Administration LMS Human Resources Training & development Employee engagement Senior level Leadership 2 years Teaching Full Job Description The Manager, Learning and Engagement assesses, implements, and manages company-wide development needs related to leadership development and organizational engagement. They will partner with the Director, Operations Learning to ensure these solutions support the practical needs of our donation and retail sales locations. Responsible to analyze, design, develop, document, implement, and continually evaluate leadership development learning plans and applications, as well as on-boarding processes, and employee listening initiatives. Actively searches, creatively designs and implements effective methods to educate, enhance performance by strengthening employee abilities and knowledge, increase efficiency, and recognize talent. Creates a learning culture to make a positive impact on retention, internal promotions, and increased revenue to support our mission.

ESSENTIAL FUNCTIONS/DUTIES 1.

Supports Sr Director, Learning & Engagement in creation of strategy for leadership development and employee engagement at GICF. 2. Assist in creation of leadership competencies, identifying aligned success behaviors for multiple levels and functions. Drive needed revisions to competencies. 3. Utilizing GICF competencies and a robust needs analysis process, develop, implement, and conduct trainings, documents, and other program materials that enhance individual and organizational leadership. 4. Manage the launch, operation, evaluation and sustainment of a new Leadership Development Plan, which will initially be available to all retail leadership. 5. Support Sr Director, Learning & Engagement in mapping out short and long term plans for creation of leadership pipelines, promotion planning, etc. 6. Support Sr Director, Learning & Engagement in driving employee listening (surveys, focus groups, Town Halls, etc.), and action planning around insights gained. 7. Supervise organization-wide change initiatives such as the identification and implementation of a clearly identifiable and actionable culture at GICF. 8. Development of new programs and projects related to cultural alignment (e.g. drive creation of recognition norms, communication norms, etc.). 9. Drive ROI measurements of learning solutions via data driven analytics 10. Work with partners to streamline the employee on-boarding experience, creating a consistently warm, welcoming, efficient and informative experience during an employee’s first 60-90 days. 11. Partner with Director, Operations Learning to look for opportunities to support and align each other’s learning solutions and practices. 12. Partner with Director, Operations Learning to conduct a successful leadership conference each year. Focus on leadership content, while Operations Learning team focuses on event planning and logistics. 13. Lead and mentor a small team of learning professionals, helping them project manage their initiatives and grow their own skills and careers. 14. Research and maintain awareness of current business trends and practices in learning and development, as well as organizational culture and leadership, through participation in professional organizations, certifications, conferences, and self-directed learning. 15. Other duties as assigned.

QUALIFICATIONS/COMPETENCIES

The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. 1. Ability to adhere to the organization’s Core Principles. 2. In depth knowledge of the principles and practices of organizational learning and development. 3. Proficiency in instructional design tools and practices (Articulate Storyline and/or Rise experience preferred) 4. Minimum 5 years experience working in organizational learning and development, with experience related to leadership development and/or employee engagement. 5. Minimum 2 years leadership experience. 6. Ability to manage multiple projects and delegate tasks as necessary. Leadership experience preferred. 7. Specific experience in leadership development content design. Competency creation/utilization preferred. 8. Knowledge and working experience of effective facilitation/training/teaching techniques. 9. Knowledge of internal and external consulting techniques. 10. Ability to write and speak effectively in order to communicate with other departments and staff. 11. Knowledge and working experience of technology and its uses within organizational learning and development. 12. Ability to project manage self and others. 13. Ability to maintain confidentiality of departmental information.

Education:

Bachelor’s degree in Human Resources, Learning & Development, Organizational Development, Business Administration or related field is required. Masters in related areas experience preferred.

Computer Skills:

To perform this job successfully, an individual should have advanced knowledge of MS Word, Excel, Outlook, and PowerPoint; mobile technology; familiarity with learning management systems, databases, audiovisual equipment (soundboards, projectors, etc.). Expertise in Articulate Rise 360, Articulate Storyline, and Adobe Captivate preferred.

Supervisory Responsibilities:

This position has supervisory responsibilities including supervision of subordinate supervisors.

Purchasing Authority:

Purchasing Authority – Managers/Coordinators – up to $1,000 SPECIAL

CONDITIONS OF EMPLOYMENT

(e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check)

Physical and Environmental Requirements:

1. Regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. 2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. 3. Sitting and standing for long periods of time. 4. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

License and Certifications:

Valid Florida Driver’s License with a clean driving record and current private auto insurance policy. Certified Professional in Talent Development (CPTD) certification is a plus. Goodwill Industries of Central Florida is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Goodwill Industries of Central Florida is a Drug Free Workplace. Employment may be contingent upon Goodwill Industries of Central Florida receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Job Type:

Full-time Benefits:

403(b) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person