Technical Learning & Development Director Position Available In DeKalb, Georgia

Technical Learning & Development Director
Atlanta, GA, United States

JOB DESCRIPTION

Position Overview:

In this newly created role, you will have a unique and exciting opportunity to leverage your expertise and passion to design and implement a best-in-class development program that supports ABM’s strategic growth in the facility management industry. As a key member of the ABM Learning & Development team, you will work closely with the ABM Performance Solutions (APS) team to architect, scale, and eventually lead a team responsible for the APS development program.

Key Responsibilities:

• Lead the design, implementation, and continuous improvement of a scalable facilities management development program aligned with ABM’s business goals.
• Build and manage a high-performing team as the program scales, ensuring organizational capabilities are developed in alignment with talent and operational needs.
• Partner with operational leaders, HR, and subject matter experts to identify business objectives and performance metrics that improve operational efficiency and workforce effectiveness.
• Serve as a strategic advisor and thought leader on talent development philosophy, influencing stakeholders on best practices, hiring strategies, and organizational design.
• Track, manage, and report on development program outcomes and KPIs, with full accountability for learning impact and business alignment.
• Collaborate with senior leadership on critical talent initiatives, including workforce planning, succession management, and capability building for key APS roles.
• Actively contribute to broader talent management initiatives across ABM, helping to elevate technical talent through workforce development partnerships and innovative programs such as apprenticeships, internships, and technical/trade school alliances.
• Operate effectively within a fast-paced, matrixed environment while demonstrating strong organizational agility, strategic thinking, and execution.

Reporting Structure:

This position reports to the Corporate Learning and Talent Development function and offers regular exposure to the APS Senior Leadership Team and Vice Presidents across ABM’s operational footprint.

Growth Opportunity:

As the role evolves, you will have increasing opportunities to expand your influence across the enterprise, playing a critical role in shaping ABM’s future workforce strategy and technical talent development efforts. Essential Functions

• Develop and manage a comprehensive learning and development program tailored to the unique needs of the facilities management workforce, ensuring alignment with ABM’s strategic goals.
• Design and deliver engaging, high-impact training solutions that support diverse learning preferences and drive skills enhancement across all levels of the organization.
• Evaluate training effectiveness by establishing and monitoring key performance indicators (KPIs), including completion rates, skills development, and business impact.
• Partner with cross-functional leaders to assess workforce capabilities, identify skill gaps, and implement targeted learning initiatives that improve employee engagement and operational performance.
• Maintain and update training content to reflect evolving industry standards, regulatory requirements, and best practices, ensuring content remains accurate and relevant.
• Leverage blended learning methodologies, including e-learning, virtual instruction, and in-person training, to maximize accessibility and learning retention across a distributed workforce.
• Track and analyze workforce development metrics, such as employee retention, time to proficiency, and internal mobility, to inform strategy and continuous improvement.
• Champion a culture of learning by promoting ongoing development opportunities and cultivating an environment where continuous growth is encouraged and valued.

Required Qualifications Education:

Bachelor’s degree in Business or Technical Engineering, required [Master’s degree prefered].

Experience:

• 10 years of related experience including:
• 5+ years building ground up training programs in facility management, technical, or skilled trades environment
• 5+ years working in a technical, operational role who understands the technical nature of facilities management
• 5+ years building scalable learnning and development solutions
• 5+ years driving talent management, org design, and succession planning for large, complex, matrix organization

JOB INFO

Job Identification
118457
Posting Date
05/15/2025, 10:53 AM
Job Schedule
Full time
Locations Atlanta, GA, United States
Job Category
Human Resources
Work Days
Full Time Days
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Hybrid
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ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:

Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.