Engagement and Development Manager Position Available In Hillsborough, New Hampshire

Engagement and Development Manager

Compensation:

$53,200 to $71,800 per year
The opportunity
Delaware North Gaming is hiring an Engagement and Development Manager to join our team at Gate City Casino in Nashua, New Hampshire. As an Engagement Development Manager, you will be responsible for implementing new hire orientation and training for compliance and property on-boarding. If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Pay
Minimum –

Anticipated Maximum Base Salary:

$53,200 – $71,800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/
.
What we offer
At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance
401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Responsible for conducting new hire orientations to include compliance, house rules, and service standards while ensuring a positive experience for new hires
Work with departmental leads to develop new hire departmental onboarding
Coordinate new hire follow-ups at regular intervals to ensure smooth onboarding of new hires
Coach managers and team members as needed to address service standards based on survey results
Develop, implement, and track rewards and recognition programs to meet company standards and inspire team members and managers
More about you
Minimum of 3 years of in-person training, working with large diverse groups
Familiar with training software and able to consider the relative costs and benefits of training programs
Able to identify the strengths and weakness of alternative solutions, conclusions, or approaches to problems, and be able to persuade others to change their minds or behavior
Knowledge of principals and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Must have the ability to disseminate reports, using analytics to recognize gaps in training and areas to emphasize
Shift details
Monday to Friday
Evenings as needed

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