Trainer II Position Available In Hillsborough, Florida

Trainer II
32935
Tampa, Florida
Human Resources
$50,000

• $75,000
  OFFICE
  mail_outline
  Get future jobs matching this search
  Login
  orRegister
  Job Description

PENNYMAC

Pennymac (

NYSE:

PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day
The Trainer is responsible for delivering learning curriculum and programs including new hire orientation and skill enhancement training. Training may include, but is not limited to, customer service, collections, and technical training across the organization.
The Trainer will:
Use training expertise and job specifics functional/technical knowledge to deliver more complex subject matter as opportunities are available
Facilitate learning through a variety of delivery methods (classroom, virtual training, conference calls, training and labs)
Lead training classes for new hires, and skill development courses for existing employees
Perform all administrative duties associated with conducting training. This includes, conducting all pre-training prep work, administering learning schedules and calendars, maintaining participant records (e.g., test scores, evaluations and attendance), performing all required Sum Total prerequisite requirements and post-training duties and ensuring learning is evaluated with post-training surveys
Assess and coach individual participant performance following training through observation as appropriate to measure the impact of learning to specific business results
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
What You’ll Bring
5+ years of relevant work experience
Project management experience and organizational skills
Must be highly proficient in Excel and Word
Financial Services and, if possible, mortgage industry experience preferred
Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home:

Whether you’re looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac’s benefits have you covered.

Some key benefits include:

Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: pennymac/additional-benefits-information

Compensation:

Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range

• Building skills and experience in the role
  Mid-range
• Experience and skills align with proficiency in the role Higher in range
• Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary
  $50,000
• $75,000
  Work Model
  OFFICE