Technical Trainer Position Available In Leon, Florida

Technical Trainer

Job Purpose:

The Consultant will work with the Child Support Program Operational Procedures and Training Process augmenting current program resources by providing technical assistance and consultation services in support of the development and revision of instructor-led and computer-based training, and other work related to updating the Program s instructional material for the CAMS Upgrade project.
This position will work and coordinate with agency executive and managing sponsors, technical and functional staff, contractors, and Program operational and support processes.
About the

Candidate:

Qualifications
Education – Bachelor s degree or certification in Instructional Design or other related field, or equivalent work experience.
Required Experience
This position requires the following experience and/or knowledge: 1. Minimum of three years of experience developing instructor-led and computer-based training.
2. Experience writing technical instructions.
3. Minimum of three years of experience working with Articulate Storyline 360.
Preferred Experience
1. Experience with knowledge base software.
2. Experience with Adobe Creative Cloud. Primary Job duties and tasks Develop and revise instructor-led and computer-based training using a variety of instructional
methods. Create and edit content for work instructions (user guides). Conduct research and analysis to evaluate system and procedural changes and their impact to
instructional materials. Coordinate activities with operational and support processes and the OPT unit team members to
ensure documents are accurately and timely created or revised. Coordinate review and approval of training documents with the team leads, Revenue Program
Administrators, operational processes, and Program senior management. Identify key information from subject matter experts, existing procedures, work instructions and
training materials, course evaluations and feedback documents to create or revise easily
understood, engaging instructional material. Demonstrate proficiency in the appropriate use of grammar, punctuation, spelling, plain language,
and logical content flow to develop creative course content. Follow Department and Operational Procedures and Training unit standards for the development,
review, and approval of instructional material. Demonstrate proficiency in the use of training development applications to include but not limited
to Power Point and Articulate Storyline 360. Create measurable course objectives, meaningful course interactions and quizzes that align with
those objectives. Coordinate with team leads to publish instructional material. Provide quality assurance and technical assistance in the development and revision of
instructional materials. Follow established plans and processes. Provide recommendations for updates as requested. Attend and document meetings related to assigned projects. Schedule and lead meetings and
provide agendas, presentations and minutes as requested. Convey project information to Child Support Program staff, contractors and other partners as
requested, to include sharing specific skills and unique knowledge required to develop instructional
material for the Child Support Program.
About ArnAmy, Inc.:
ArnAmy, Inc. is a leading information technology consulting and software development firm in Tallahassee, FL since 2007. ArnAmy has been providing high quality services to clients and prides itself in implementing dependable solutions to ensure client’s success. ArnAmy is formed and led by principle centered leaders with Subject Matter Expertise in all disciplines of Information Technology. Company has proven record of 100% successful projects and 100% satisfied clients, and employees. We are inviting bright professionals with integrity and have passion to achieve higher goals to join our award winning (Tallahassee s BEST in IT Solutions 2017 &2016) excellent and talented team.
ArnAmy, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or marital status. Women and Minorities are encouraged to apply.

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Dice Id:

10376147

Position Id:

A202506002