MCI Patient Access Training Specialist, Clinical Business Office, FT, 8:30A-5P Position Available In Miami-Dade, Florida
Tallo's Job Summary: The MCI Patient Access Training Specialist position at Baptist Health entails providing training and education for clinic staff in an oncology setting. Responsibilities include developing competencies, conducting in-service training, and updating leadership on progress. The role involves maintaining training materials and ensuring accuracy in scheduling protocols. The estimated pay range for this role is $20.32 - $24.59 per hour, depending on experience. Qualifications include a Bachelor's degree and ATD Certified Professional in Learning and Performance. Training and oncology experience are required, with corporate training program experience preferred. Additional training experience may be accepted in lieu of formal certification.
Job Description
Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description Under the supervision of Clinic Support leadership, the Patient Access training specialist is responsible for providing departmental training and on-going education for new and existing staff specific to an oncology setting. Responsible for preparing, organizing, and effectively communicating classroom material. The Patient Access Training Specialist is responsible for creating and developing competencies for staff, holding in-service training sessions, and updating leadership of employees’ progress. Accurately maintains and updates all necessary training material by working closely with department leadership. Maintains thorough knowledge of scheduling and registration electronic systems, department policies, processes, and procedures pertaining to registration and scheduling in an oncology setting. Liaison between Clinic Support leadership and other department leadership within MCI to ensure accuracy in scheduling and registration protocols and training manuals. Estimated pay range for this position is $20.32 – $24.59 / hour depending on experience.
Qualifications Degrees:
Bachelors.
Licenses & Certifications:
ATD Certified Professional in Learning and Performance.
Additional Qualifications:
Training and oncology experience required. Experience in corporate training program and development strongly preferred. An additional 3 years of training experience may be accepted in lieu of formal certification.
